2018
Business Type : Computer/ IT
Last Position : Senior Technical Engineer
Period :
December 2018 to
October 2021
Job Description :
Key Skills
-Configured laptops, desktops, and mobile devices for new employees
-Technical Support & Troubleshooting (Laptop/Desktop/Printer)
-Windows & Linux Server Administration
-Network Configuration (LAN/WAN, Switches, Routers, Firewalls, VPN)
-Active Directory & User Account Management
-Virtualization: VMware, ESXi
-Helpdesk & Ticketing Systems
-Backup & Disaster Recovery Solutions
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-Certification
1.Microsoft Specialist Certification Number : F507-0689
2.Mikrotik Certification Number : MTCNA-2002NA1253
3.Mikrotik Certification Number : MTCTCE-2003TCE5972
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***Experience in leader project (Senior Technical Engineer).
1.Project : WiFi Login Authentication System
-Prepare and config Server, all network devices, for project WiFi Login Authentication System. All user have to login company network by PDPA Law.
-Design login page, QOS speed policy, Firewall policy
-Single User/Password same with AD Server
-VPN network with login by same with AD Server prepare for Work From Home.
2.Project : Move all 12 physical server and all network devices to new location with in 2 days.
-Setup server room for rack server, LAN cable, network devices , Internet services and finally ready to running all server with in 2 days.
3.Project : Setup new network office.
-Setup new server room and prepare new ESXi server.
-Setup core router Mikrotik server for control all network in company.
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Experience by overview
1.Provide daily technical support for 120+ users, resolving issues related to laptops, desktops, and peripheral devices.
2.Install, configure, and maintain Windows and Linux servers, ensuring system stability and security.
3.Monitor and troubleshoot network connectivity issues (LAN, WAN, VPN) and configure switches/routers.
4.Manage Active Directory accounts, group policies, and access permissions.
5.Collaborate with vendors and external service providers to maintain IT infrastructure.
6.Improved incident resolution time by SLA rules through proactive monitoring.
7.Handled helpdesk tickets and provided first- and second-level support for hardware/software issues.
8.Assisted in setting up and maintaining office networks and structured cabling including MA maintenance.
9.Supported backup and disaster recovery processes for critical systems.
10.Compare specification in IT hardware, Software, Services
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Experience for more detail specific by hardware and services
// Experience on Network Section
Mikrotik , Ubiquiti , Cisco
Design Network + Config Security network policy
1.Config Mikrotik Server as network rule. Such as config Trunk , VLan on Mikrotik and set trunk port , Access port in Switch Cisco to TAG VLan and UnTAG VLan each port.
2.Setup Link aggregation VLan connect Mikrotik Server to Switch Cisco for high bandwidth and backup fail link. (Mikrotik to Mikrotik / Mikrotik to Cisco)
3.Setup Load balance PPC Mikrotik for combine 2 Internet Providers.
4.Setup VPN L2TP on Mikrotik for all user in company + authentication by User/Password from Domain Server (User/Password same with AD Server)
5.Prepare MS Server and setup UBNT Controller for control all AP WiFi system
6.Config firewall, forward port for server using by developer engineer team.
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// Experience on Storage Section
1.Install and setup OS Synology DSM for NAS Server in Company and join to domain server.
2.Setup Log policy Mikrotik to keep in NAS Server.
3.Ability to Setup Raid1, Raid5 for PC, NAS, or ESXi sever.
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// Experience on monitoring Section
1.Installed and config Server Monitoring Zabbix+Grafana Integrate to Monitor all server and services in company.
2.Make server Authentication Dashboard system to Monitor all user in company and control mikrotik Server by webbase (Xampp + API) (Link API data from Mikrotik)
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// Experience on Backup Section
1.Set up MS Server and config Veeam backup for ESXi Server to incremental and full backup by schedule policy for all server in company.
2.Config backup Task for backup company file server (NAS) to My Cloud device.
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// Experience on Visualization Server
1.Installed and config ESXi Server to ready create and running VM.
2.Prepare and convert Physical Server to running on ESXi Server.
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// Experience on IOT devices
- Design PCB and coding by C language
1.Make IOT for Monitor FAN and Temp in server room alert to group line notify.
2.Make IOT PIR Motion for detect turn off/on all device in meeting room.
3.Make IOT Emergency Remote to unlock the door after fail from power outage.
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// Experience on IT Support User Section
1.Resolve problem on IT issue for user in company such as Network Issue , Hardware Issue , Software Issue.
2.Install new AD Server and config (additional) secondary Server Domain for working on Redundant system.
3.Setup OU , Group , Network Policy for radius authentication login and join domain to NAS Server
4.Resolve all problem in Case Upgrade AD Server 2008 to AD Server 2019.
5.Prepare and setup laptop for new employee.
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