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2023

Business Type : Retail

Last Position : Planner and customer service supervisor

Period : June 2023  to  Present

Job Description :

1 customer service, coordinating and negotiating with customers regarding payment formats Solve problems from customers who contact the central department and Line OA. Coordinate product claims from Shopee and Lazada. Confirm product placement at customer sites. Coordinate with the accounting department regarding customer payments. Coordinate with Sales regarding documents and furniture. Can it be delivered immediately Coordinate with relevant agencies Take care of and contact customers who order more than five hundred thousand baht. 2 Plan the delivery and installation of products every day. Check orders that come in each day. Delivery both in Bangkok and surrounding areas Including other provinces Call to confirm delivery with customer. 3 Check the work of subordinates Balance holidays for drivers and installation technicians. 4 Check outgoing products, QC products before sending to customers. Warehouse management service Check the containers that will be imported from abroad and plan how to bring the containers from the port into the warehouse. To prepare products before sending to customers. 5 Summary of work problems from customer contact both via Line OA / Shopee / Lazada. Prepare products that customers order via Shopee / Lazada for delivery to transport. 6 Check employee OT Summary of delivery reports: how many places, where What is the total amount of deliveries What vehicles are used How many teams of technicians are on site Via Line to the boss both daily, weekly and monthly.

2021

Last Position : supervisor

Period : January 2021  to May 2023

Job Description :

1 Arrange employee shift schedules and arrange work vehicles to go to customer homes to install air conditioners, dryers, laundry, refrigerators, TVs, plan work and take care of overall work to be in order. according to the procedures and policies that have been established Organize a bus route map for Bangkok and the surrounding area, supervise and prepare employees before performing their duties. Control costs and reduce expenses within the job site. 2 Supervise and inspect the work of subordinate employees. Those assigned to follow the correct procedures to manage problems that occur during work so that work can continue. 3 customer service, coordinating, negotiating with customers. 4 Perform tasks controlled within the company's plans and communicate them to the transportation team so that the team can understand and implement them correctly. 5 Coordinate with relevant teams to complete operations, including reporting problems to supervisors in order to jointly find solutions and prevention. Coordinate branches and transportation. SUB for speed in product delivery. 6 Summary of daily and monthly transportation reports.

2014

Last Position : supervisor

Period : January 2014  to December 2016

Job Description :

1 Arrange employee and vehicle shift schedules for running work, plan work, and take care of overall work to be in accordance with the procedures and policies that have been established. 2 Supervise the work of the assigned team according to correct procedures, manage problems that arise during work to ensure that operations can continue. Organize a travel map for the eastern region. 3 Supervise and prepare employees before performing their duties. Control costs and reduce expenses within the operating site controlled within the oil depot. Communicate the company's plans to the team so that the team understands and implements them correctly. Coordinate with relevant teams to ensure successful operations, including reporting problems to supervisors in order to jointly find solutions and prevention.