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Expected Salary 65,000
Military Status - Exempted
Graduation year : 2007
Certificate : Bachelor's Degree
Faculty : Faculty of Engineering
Major : Computer Engineering
GPA : 2.14
Last Position : Service Delivery Manager
Period : November 2022 to Present
Job Description :
Manage event service requests. Implementation of projects for enterprise products within an agreed time frame. Coordinate with collaborative teams for on-siteremote support. Coordinate with third parties to replace parts. Verify and manage firmware upgrades for server farms. Perform root cause analysis for closed events. Track and manage PM scheduling. Coordinate and check the availability of available resources for upgrade event Be prepared 247 for emergencies. Manage a team of engineers to support customers. ready to solve problems according to sla Prepare monthly reports to present to customers. Provide problematic cases and offer solutions to customers.
Last Position : Assistant Section Manager
Period : August 2016 to April 2022
Job Description :
Management Project Plan,Timeline,Risk,Scope,Quality and Project Deliverables Report project issues and solutions to Project manager Check Documented and hand on the documents after closing the project. Management Team Tier 0 Support WI-FI Customer and Fiber to Shop Tenant. On Site Control New Project Wi-Fi and Fiber Consult and support network for user Engineering Implement Monitoring Troubleshooting Network Wi-Fi System issues Control Change request and Check for Approve Ensuring quality of wireless network services of Siam Discovery during department operation hours. Responsible for coordinating and controlling venderssuppliers during design and implementation phase in network improvement projects.
Last Position : Senior IT Support
Period : July 2013 to August 2016
Job Description :
Networking, Wireless Networking Cabling Network System LAN Wiring Center Architecture Data Network System VoIP Technology System Access Point and Controller System Logger System Network Monitoring System CCTV and Monitoring System Optical Networking Switching VLAN, Spanning Tree TCPIP Protocol Cisco Works for Switched Internetworks Call Manager Cisco IP Phone VNC Remote Desktop, TeamViewer CCTV, IP Camera POS
Last Position : IT Support
Period : September 2010 to November 2012
Job Description :
Manage the installation system, Develop and repair network, software, hardware and POS of “Digital Signage” for Central (Chidlom, Ladprao, Pattaya, Cheagwattana, Pinklao, Zen), MK, KFC, Rajdhevee Clinic, KT OPTIC, Clinique, Hypertrade and Samui-Channal
Last Position : IT Support
Period : January 2008 to August 2010
Job Description :
Update , maintain Web Site and Diagnose PC hardware and software faults and resolve errors or effect repairs
Last Position : IT Support
Period : April 2007 to December 2007
Job Description :
Diagnose PC hardware and software faults and resolve errors or effect repairs (Ministry of public Health)
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- Car
- Motor
| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Medium | Medium | Good | Good |
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