Preview Resume

2016

Business Type : Tour operator activities

Last Position : Tour Guide(10-15 Eur/Hr)

Period : July 2016  to  Present

Job Description :

- Design and deliver engaging, customized tours for international travelers, ensuring memorable cultural experiences.
- Provide realtime solutions to itinerary challenges (e.g., venue closures, flight delays) to maintain service quality.
- Communicate with customers via app, email, and phone, offering clear guidance and support.
- Develop and propose new tour programs, increasing booking rates and enhancing customer satisfaction.
- Assist guests with transportation, dining, and local recommendations, strengthening the companys reputation for personalized service.

Business Type : Tour operator activities

Last Position : Receptionist and Hr Assistant

Period : March 2016  to May 2023

Job Description :

- Managed front desk operations, including guest reception, multiline phone systems, and visitor access control.
- Coordinated meeting room bookings, prepared facilities, and supported company events.
- Assisted HR with recruitment: sourcing candidates, scheduling interviews, preparing documentation, and maintaining applicant databases.
- Monitored staff attendance, processed leave and overtime records, and prepared reports for management.
- Translated HR policies, contracts, and official documents (Thai-English) to ensure compliance and clarity.
- Built strong relationships with staff, clients, and external agencies, improving communication and efficiency.

2015

Business Type : Government / Non-profit

Last Position : Liaison/Personal Assistant

Period : August 2015  to January 2016

Job Description :

- Coordinated with embassies, consulates, and ministries on visas, trade, and official events.
- Managed the consul's schedule, correspondence, and international travel arrangements.
- Drafted and translated official documents, contracts, and agreements (Thai-English).
- Represented the consul in meetings and events, ensuring smooth diplomatic and business relations.
- Assisted clients with document legalization and consular services, maintaining accuracy and confidentiality.

Business Type : Import/Export

Last Position : Overseas Purchasing Coordinator/Translator

Period : February 2015  to July 2015

Job Description :

- Negotiated with Chinese suppliers to secure competitive quotations and favorable terms.
- Managed import processes for construction equipment, electronics, and household products.
- Maintained pricing databases, tracked shipments, and resolved delivery issues.
- Translated product manuals, specifications, and marketing content (Thai-English) for packaging and online platforms.
- Supported cross-department communication to ensure accurate product information.

2013

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Hotel Receptionist

Period : October 2013  to October 2014

Job Description :

- Handled guest check-in/out, room assignments, and payment processing with accuracy.
- Managed daily revenue reports, reconciled accounts, and deposited funds at the bank.
- Coordinated with housekeeping and maintenance to resolve guest issues promptly.
- Provided concierge services, including wakeup calls, local recommendations, and in-room service.
- Delivered professional, friendly service that enhanced guest satisfaction and repeat business.