2566
ตำแหน่งงาน : Aftersales Service Coordinator
ระยะเวลา :
กันยายน 2566 ถึง
มีนาคม 2567
รายละเอียดงาน :
1. Assess customer service needs Provide products and providers suitable service 2. Create and maintain a directory of service providers and products, including Create and maintain a customer database 3. Evaluate customer problems and give advice on solving problems Provide each customer with the services they need. and continuously follow up on results to fulfill service needs 4. Maintain good relationships with service providers and customers in order to maintain the customer base. Expand the list of products and service providers to ensure there are no gaps in service. 5. Answer the phone and answer e-mail inquiries in the office. 6. Developing a resource directory of agencies and providers. Local social services for easy access 7. Support adequate, timely, and cost-effective services and respond to any problems. that occur during service Schedule customer appointments, answer the phone, and follow up on business history. Use customer service 8. Check the services offered and keep up to date with the latest news about companies in the industry, any services launched or discontinued. 9. Follow up with customers regularly to evaluate and certify and resolve problems or match customers. to create customer satisfaction with better service