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Expected Salary 25,000 - 25,000
Military Status - Exempted
1.
Job Categories : Customer Service/CRM/Call Center
Job Sub Categories : Customer Service/customer relations(CRM)
Job Position : Customer service
2.
Job Categories : Administration/General management
Job Sub Categories : Coordinator
Job Position : General
Interested business type : Others
Job Location : Chiang Mai (All), Bangkok (All)
Job Type : Full time
Availability : within 7 days
Working Bangkok : Yes
Graduation year : 1993
Certificate : Bachelor's Degree
Faculty : Bachelor of Art
Major : English
GPA : 2.45
Graduation year : 1988
Certificate : Senior High School
Faculty : High School
Major : General
GPA : 2.7
Business Type : Transportation
Last Position : Process Improvement Analyst
Period : August 2013 to April 2017
Job Description :
Latest Responsibilities:
1. Manage GPS project
2. Analysis and solve problems, coordinate and test GPS system
3. Generate GPS reports
4. Improve work processes
5. Gather information from users; requirement, data, reports, test system
Business Type : Others
Last Position : Administrator
Period : February 2011 to February 2013
Job Description :
1. Prepare and coordinate and facilitate public training.
2. Approach customers
Business Type : Manufacture and distributor.
Last Position : : IT-PI Process Innovation leader ( Application Support)
Period : February 2006 to November 2010
Job Description :
1. Work as a computer technician and application support
2. Gathering users' requirements and co-ordinate with programmers to develop
Web-base program.
3. Solving technical problems both hardware and software.
4. Handling networking maintenance and problem-solving.
5. Testing programs and providing users trainings.
6. Using SQL developer, Excel and Access to generate.
7. Analyzing work process and providing recommendation of new process.
8. Manage and co-ordinate on web hosting and email servers
Business Type : Manufacture and distributor.
Last Position : Interpreter and Training Supervisor
Period : January 2005 to September 2005
Job Description :
1. Translate technical standard operating procedures from English to Thai for Thai trainees in lines of production of Yokohama Tire Philippines.
2. Evaluate trainees' progression on the job training.
3. Supervise trainees regarding machine processes and troubleshooting.
Business Type : Computer/ IT
Last Position : Product Executive
Period : May 2003 to August 2003
Job Description :
1.Issue and follow up purchase request.
2.Monitor inventory of CRT and LCD monitors and optical drives
3.Monitor and take actions on competitive pricing of products.
4.Report competition situations of IT market
Business Type : Food & Drink Industry
Last Position : Customer Service Supervisor
Period : August 1998 to May 2003
Job Description :
Responsibilities:
1. Prepare sales reports by SAP, Cognos and MS Access.
2. Support and organize back-end tasks of marketing campaigns.
3. Organize meetings and seminars.
4. Updating organization chart and job descriptions.
5. Updating KPI evaluation form.
Achievement:
1. Key user for ERP projects (SAP) and user trainer.
2. Rearrange report and database structure.
Business Type : Finance
Last Position : : Business Development Executive
Period : September 1996 to September 1997
Job Description :
Responsibilities:
1. Approach new customers.
2. Business presentation to clients.
3. Analyze credit limitation of clients and their customers business.
4. Prepare proposal for credit line.
Business Type : Finance
Last Position : : Telephone service officer
Period : March 1994 to July 1996
Job Description :
Responsibilities:
1. Providing card members product information.
2. Handling incoming calls with service complaints, problems solving.
3. Follow-up soft selling.
Institute :
- The American Information System Training Center InstitutionPeriod :
- September 2003 to September 2003Course :
- Advance preparation for A+Institute :
- The American Information System Training Center InstitutionPeriod :
- September 2003 to September 2003Course :
- Installation and troubleshooting LANInstitute :
- SAP Thailand InstitutionPeriod :
- December 2000 to December 2000Course :
- LO150
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Good | Good | Good | Good |
| English | Good | Good | Good | Good |
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