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2564

ตำแหน่งงาน : Business Analyst

ระยะเวลา : พฤศจิกายน 2564  ถึง  ปัจจุบัน

รายละเอียดงาน :

· Gather business requirements and translate those requirements into a solution design. · Build cross-functional partnerships, internally and externally · Analyze client business processes to identify opportunities for improvements, perform gap analysis, document and translate business requirements into well-architected technical specifications and solutions · Maintain a competitive market knowledge · Demonstrate willingness to learn, teach, share and grow by learning emerging technology and applying it to solve client challenges. · Work with global delivery teams across time zones. · Cultivate strong business relationships by demonstrating and understanding processes, requirements, and systems within the business.

2563

ตำแหน่งงาน : Business Analyst

ระยะเวลา : มกราคม 2563  ถึง เมษายน 2564

รายละเอียดงาน :

· Support, develop, and organize requirement delivery elements via requirements documentation, process flows, user stories as well as identifying capital and resource requirements for major IT projects. · Creating cost/benefit analyses in support of corporate projects while providing methods for management to assesses the financial impact of a decision to the bottom line. · Work with business units to define and document project scope, requirements, timelines, and expectations, and to report potential conflicts with other units to management for evaluation. · Identify project priority conflicts and report any issues affecting overall project delivery. · Identify key functional elements and requirements as well as developing processes and procedures for reporting to management the results of implemented projects for evaluation. · Develop and report on recruiting KPI metrics and hiring progress to executives and senior leadership on a consistent basis. · Create and manage project plans including scrum meetings according to Agile Development methodologies. · Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.). · Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions. · Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization. · Design analytics and reporting deliverables, especially around data visualization best practices, and creation. · Work as a key interface point for key stakeholders, subject matter experts, and the development team to identify, discuss, and resolve any issues related to functional system delivery · Communicate project status to stake holders and executives. · Follow the company Code of Ethics and inContact policies and procedures at all times. · Communicate in an effective and professional way with customers in and outside of inContact. · Drive quality, compliance, and rapid response to customer or business issues. · Progressive knowledge and demonstrated use of business analysis methodologies and tools. · Skilled at identifying and assessing opportunities. Provides definitive point of view and recommendations from analysis. · Ability to translate customer feedback and other inputs into product features and solutions Provide onsite customer training and professional services. · Deliver web-based training sessions for customers and prospects. · Educate and train the sales force in the features and use of NPM products. · Provide proactive support to customers and prospects. · Other related duties as assigned.

2561

ตำแหน่งงาน : Consulting and Developer

ระยะเวลา : สิงหาคม 2561  ถึง  ปัจจุบัน

รายละเอียดงาน :

· Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements · Skilled at identifying and assessing opportunities. Provides definitive point of view and recommendations from analysis · Articulates outcomes and alternatives clearly to enable more informed, data driven decisions · Ability to translate customer feedback and other inputs into product features and solutions Provide onsite customer training and professional services · Deliver web-based training sessions for customers and prospects · Educate and train the sales force in the features and use of Tableau products · Provide proactive support to customers and prospects · Backup the technical support staff as needed · Other related duties as assigned · Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.). · Play an active role in business reviews, especially in reviewing analytical findings and in strategic planning discussions. · Take data, understand it, process it, extract value from it, and communicate if visually / verbally to team members and key stakeholders throughout the organization. · Design analytics and reporting deliverables, especially around data visualization best practices, and creation · Tune hardware and software settings. · Manage virtual & hardware resources on-prem and / or in the cloud. · Setup backup, replication, load balancing and clustering. · Design and administer database security strategies. · Create tools and processes to automate administration and monitoring. · Collaborate and consult with application development teams to determine database/system platform selection, efficient database design, and access. · Use knowledge and expertise of existing database environments to make recommendations for opportunities to share data and/or reduce data redundancies. · Plan, coordinate with IT Operations and developers & execute upgrade for new product releases. · Installed Vertica, POC, Training both Vertica and Tableau software.

ตำแหน่งงาน : Consulting and Developer

ระยะเวลา : มกราคม 2561  ถึง ธันวาคม 2561

รายละเอียดงาน :

· Leverage automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actions · Drive operational efficiency by maintaining their data ecosystems, sourcing analytics expertise and providing As-a-Service offerings for continuous insights and improvements · Skilled at identifying and assessing opportunities. Provides definitive point of view and recommendations from analysis · Articulates outcomes and alternatives clearly to enable more informed, data driven decisions · Ability to translate customer feedback and other inputs into product features and solutions Provide onsite customer training and professional services · Deliver web-based training sessions for customers and prospects · Educate and train the sales force in the features and use of Tableau products · Provide proactive support to customers and prospects · Backup the technical support staff as needed · Other related duties as assigned

2560

ตำแหน่งงาน : Presale

ระยะเวลา : มกราคม 2560  ถึง ธันวาคม 2560

รายละเอียดงาน :

· Developing Prospects for Tableau · Meeting Required Management Personnel in Target Organization · Manage a demo with the help of Technical Staff · Provide presales support for all sales activities including needs analysis, data review, product demonstrations and other general sales support · Become an expert in the features, benefits and application of Tableaus products · Provide onsite customer training and professional services · Deliver web-based training sessions for customers and prospects · Educate and train the sales force in the features and use of Tableau products · Provide proactive support to customers and prospects · Backup the technical support staff as needed · Other related duties as assigned