2559
ตำแหน่งงาน : Supervisor
ระยะเวลา :
ตุลาคม 2559 ถึง
เมษายน 2563
รายละเอียดงาน :
- Running shifts with responsibility for all aspects of the operation including service, bar, working with the kitchen team and guest satisfaction. - Ability to handle customer complaints and feedback calmly and professionally. - Organized the daily operations including server assignment, shift team briefing, pre-opening line checks. - Enforcing brand standards to achieve a clean and well-maintained restaurant. - Handled cash, check or credit transactions with customers and daily takings reconciliation. - Daily reporting of takings, sales trends and operational issues. Make recommendations to guests by up-selling, cross-selling and introducing new products. Traing team in these skills. - Training new staff members on brand standards of food quality and service. - Assisted to achieve a top 200 ranking on TripAdvisor. - Assisted with event organization and passed on sales leads to the Sales and Marketing staff. - Took responsibility for managing the restaurant consumable stock levels and spend. - Took responsibility for beverage stock control, ordering to par levels.