Preview Resume

Expected Salary

20,000

Military Status

- Completed

Job Requirment

Job Categories : Merchandising-Purchasing

Job Sub Categories : Procurement/Purchasing/Sourcing

Job Position : -

Job Location : Khon Kaen (All)

Job Type : Full time

Availability : within 30 days

Working Bangkok : Yes

Willing to work oversea? : Yes

Education

Khon Kaen University

Graduation year : 2019

Certificate : Bachelor's Degree

Faculty : BUSINESS ADMINISTRATION AND ACCOUNTANT

Major : HOSPITALITY AND EVENT MANAGEMENT

GPA : 3.52

Work Experience/Trainee

2021

Last Position : Multilingual Callcenter

Period : July 2021 to Present

Job Description :

- Taking care of foreign customers and also being a translator for another department that want to contact with foreign customers. -Respond to customer queries about TRUE services, equipment, promotions, roaming and billings. - Enhance customer retention and satisfaction by providing outstanding and prompt customer services. - Take customer calls and complete service orders. - Understand customer needs and recommend appropriate products and rate plans. - Handle customer requests for payments, activations , upgrades and other services. Address and resolve customer concerns promptly. - Handle large volume of customer calls efficiently.

Last Position : Sales Representative

Period : February 2021 to April 2021

Job Description :

- Face to Face Sales in The Singular Group Khonkaen - Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers. - Maintaining an accurate record of all leads, customer accounts, and sales.

2020

Last Position : Customer service representative - Freelance callcenter and telesales

Period : September 2020 to February 2021

Job Description :

-Respond to customer queries about TRUE MOVE H services and promotions. - Take customer calls and complete service orders. - Understand customer needs and recommend appropriate products and rate plans. - Develop innovative ways to sell TRUE products and services to customers. - Handle large volume of customer calls efficiently.