2024
Last Position : Officer - Operations Service ICT
Period :
June 2024 to
January 2025
Job Description :
-Configured and monitored SAP systems for users -Basic Cisco switch configuration via SecureCRT -Managed POS devices and promotional setups -Configured and maintained CCTV systems -Performed basic SQL tasks and internal data adjustments -Installed and configured O365 Microsoft for users -Managed LAN setup and troubleshooting -Repaired and configured IP Phones (Cisco) -Repaired laptops and PCs, including hardware and software installations -Prepared IT asset documentation -Installed and maintained printers across the organization -Managed AD access and permissions -Reset email passwords and provided guidance on personal mobile settings