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  • Position:

    Customer service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Samut Prakarn (Bang Phli)

Latest Salary

28,000 - 32,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2022 - Hua Chiew Chalermprakiet University

Faculty:Liberal arts
Major:English and Chinese
GPA 3.75 - Bachelor's Degree

Experience/ Internship

August 2025 toPresent  (10 Month)
  • Last Position:
  • Oversea Coordinator
  • Business Type:
  • Packaging Industry

Job Description

  • - Collaborate with the factory in China to discuss product specifications, pricing, packaging details, and delivery notes to ensure smooth operations.
  • - Research and identify new products and suppliers using platforms like 1688 and Taobao to expand our offerings.
  • - Regularly review and update the list of incoming products, keeping track of production timelines and coordinating with the factory in China to ensure timely export of goods.
July 2025 toJuly 2025  (1 Month)
  • Last Position:
  • Marketing Officer (Chinese speaking)
  • Business Type:
  • Automobile Industry

Job Description

  • - Provide real-time translation during conferences between Thai, Chinese, and English speakers, ensuring clear communication and understanding among all participants.
  • - Translate marketing and production documents from Chinese to English, ensuring that all materials are accurate, culturally relevant, and tailored to meet the needs of the target audience.
July 2023 toJune 2025  (1 Year 11 Month)
  • Last Position:
  • Customer Service / Sales / Personal Assistant
  • Business Type:
  • Retail

Job Description

  • - Answered product and service questions and offered information on related products and services through online platform Meta Business and Line Official Account.
  • - Visit customer's shop and discuss about the product design and products arrangement.
  • - Maintain sales value and company credibility.
  • - Drawing product design follow customer wants.
  • - Negotiate with customers to archive the best results.
  • - Taking care after sales service.
  • - Coordinate and planning for transportation and maintenance schedule.
  • - Other tasks such as making video advertisement for promoting product and company.
  • - Being a liaison for Taiwanese boss to communicate and coordinating with employees.
  • - Other tasks as assigned.
January 2023 toMay 2023  (4 Month)
  • Last Position:
  • FRONT OFFICE (Internship)
  • Business Type:
  • Others

Job Description

  • - Deliver operator services by assisting customers and ensuring their needs are met efficiently.
  • - Collaborate with other departments to facilitate communication and streamline processes.
  • - Analyze and summarize issues related to pre- and post-event activities to identify areas for improvement.
  • - Create and design standees and brochures as needed, ensuring they align with branding and messaging.
  • - Maintain and oversee the Lost & Found system, ensuring items are logged and returned to their rightful owners.
  • - Monitor daily operations to ensure everything runs smoothly and efficiently, addressing any issues that arise.
May 2022 toAugust 2022  (4 Month)
  • Last Position:
  • FRONT OFFICE (Part-time)
  • Business Type:
  • Others

Job Description

  • - Worked as a casual worker in the Front Office at BITEC (Bangkok International Trade & Exhibition Centre) during the summer before my senior year of college, gaining valuable hands-on experience in a fast-paced environment.
  • - Provided information to visitors, warmly welcomed guests, and assisted customers in resolving any issues they encountered while using the services at BITEC, ensuring a positive experience for all attendees.

Hard Skill

  •  - Troubleshooting / Beginner
  •  - Zoho Book / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - Microsoft Excel / Beginner
  •  - Microsoft Word / Beginner
  •  - Coordination / Beginner

Soft Skill

  •  - Hard-working
  •  - Energetic
  •  - Friendly
  •  - Caring

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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