Job Description

• Provide courteous and friendly customer service. Welcome and assist customers who contact or inquire about products. Provide advice and present product details, features, prices, and terms and conditions to suit customer needs. Create a correct understanding to help customers make easier decisions. Follow up and answer questions. Resolve basic issues related to products and sales. Coordinate with relevant departments.

Job Description

• Prepare and organize documents related to internal operations and customer service. Verify the accuracy and completeness of information before use. Manage and coordinate with customers, from providing information and following up on tasks to resolving initial problems, ensuring customers receive appropriate service. Perform assigned installation tasks. Check the readiness of equipment before and after installation. Coordinate with relevant teams and departments.

Job Description

• Conduct sales activities to meet established targets. Provide clear, easy-to-understand, and relevant product information and advice to customers. Explain features, benefits, and sales terms to build confidence and facilitate customer decision-making. Maintain and follow up with customers throughout the sales process, from initial inquiries to closing the sale. Coordinate with relevant departments.

Job Description

• Prepare and brew coffee according to established recipes and standards, paying attention to the brewing process to ensure consistent taste and quality. Ensure ingredients and equipment are always ready for use, and maintain the cleanliness of the work area and equipment. Bake pastries according to specified procedures, controlling the quality and presentation of the baked goods before presentation. Ensure proper and hygienic storage of ingredients.