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Job Requirment

  • Position:

    Call center

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Bangkok (Bang Khen)

Bangkok (Phaya Thai)

Bangkok (Bang Sue)

Latest Salary

19,500 - 22,500 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2016 - Dhurakijpundit University

Faculty:Faculty of Communication Arts
Major:Film and Digital Media
GPA 2.75 - Bachelor's Degree

Experience/ Internship

April 2024 toPresent  (2 Year 2 Month)
  • Last Position:
  • Contact Center Agent
  • Business Type:
  • Insurance

Job Description

  • Provide information to customers by answering questions and offering clear and appropriate advice based on their needs. Listen to problems and complaints, analyze situations, and resolve immediate issues quickly and efficiently to ensure smooth service and minimize potential impacts. Build customer satisfaction and trust, and coordinate with relevant teams or departments to resolve issues comprehensively and precisely.

Hard Skill

  •  - Adobe Lightroom / Beginner
  •  - Final Cut Pro / Beginner
  •  - Microsoft Excel / Beginner

Soft Skill

  •  - Service Mind
  •  - Communication skills
  •  - Coordinating with others
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