2564
ประเภทธุรกิจ : คอมพิวเตอร์-ไอที
ตำแหน่งงาน : Customer Support Checker
ระยะเวลา :
เมษายน 2564 ถึง
มกราคม 2565
รายละเอียดงาน :
-Provided customer support via chat and phone, addressing inquiries and resolving issues related to company applications and products while maintaining a professional and customer-focused approach.
-Diagnosed and troubleshot technical issues efficiently, escalating complex cases to relevant departments to ensure timely resolution.
-Collaborated with senior staff and development teams to identify problems, propose solutions, and improve overall customer experience.
-Conducted onsite visits to collect and verify required data (e.g., fingerprints, photographs, and documentation), ensuring accuracy and compliance with procedures.