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Type of business :
Commercial banks
Our Story :
Monitor customer activities in real time through the fraud monitoring dashboard, focusing on Login. Review system alerts and case queues to identify potential fraud incidents. Coordinate with related teams (IT, Mobile, and Call Center) for case follow-up, evidence retrieval, and fraud resolution. Document and report all findings in a structured format Record case details, actions taken, and outcomes in the Fraud Case Management system.8. Monitor and maintain fraud-related data across financial institutions. Track and trace suspicious fund flows and mule accounts across banks. Generate reports and escalate high-risk cases.
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