IT Operation (English)

หน้าที่และความรับผิดชอบ

• Working and manage multiple customer’s location for IT infrastructure and IT operation Building, installing, configuring, and maintaining Windows (2000, XP, Vista, 7, Server 2003, Server 2008) and UNIX-based in a domain/forest environment Manage production environment infrastructures includes service, application, infrastructure health checks, H/W, S/W upgrades, security updates maintain & support Windows Manage, design and support of peripherals and components such rack cabinet, printer, wired and wireless network equipment Interface, design, plan and implementation of enterprise scale new technology and infrastructure Work closely with development and Operational support teams locally and globally to ensure rapid service restoration. Maintain audit, procurement, CMDB and service report Working with numerous teams within the local and global organization to deliver desktop and server support Working with Project Management Office (PMO) to manage, plan and deliver the service Provide knowledge and support for technical support team Delivering Root Cause Analysis, Workarounds and Solutions for all technical problems with compliance to ITIL Processes on Problem and Incident Management Maintaining relationship with external vendors and internal service providers including peer to peer and upward technical escalation levels such other support and development groups Continuously improve service and efficiency through the use of better tools, people and processes.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• At least 1-5 Years experience as IT Operations Staff, System Administrator, System Engineer, IT Support or Service Desk Certified in ITIL v3, Cisco Network, Microsoft Certified Professional is an advantages Solid understanding of mainstream operating systems, including: Windows 7, 8, 10 in enterprise environment Solid understanding of network configuration and enterprise peripherals Thorough understanding and working knowledge on installation, configuration and troubleshooting end-user computing, network components and peripherals Ability to learn new technologies and principles quickly and work in an environment that is continually changing and adopting new techniques and technologies. Understanding of enterprise scale IT implementation and IT Infrastructure Excellent written / verbal communication skills and interpersonal skills in English A logical and methodical approach to problem solving Ability to work with global teams as well as individually with minimum supervision Capability to multitask, and work under pressure with changing priorities Ability to work effectively in a fast-paced, challenging team environment Excellent problem solving capabilities supported by sound decision making capabilities Flexibility with work times and location. Flexible attitude to weekend work

สวัสดิการ

• ประกันสังคม
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ประกันชีวิต
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• กองทุนเงินทดแทน โบนัสประจำปี ปรับเงินเดือนประจำปี งานเลี้ยงประจำปี เงินกู้เพื่อที่อยู่อาศัย ธนาคารอาคารสงเคราะห์

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