Service Sales Engineer SM 3219

หน้าที่และความรับผิดชอบ

• "Department : Service Department (108) Location : Sales Office, Phuket, Thailand Report to : Service Manager Overall Purpose of jobs: Handling of service sales in delegate market & area within the framework of the strategies and policies of the company. Main Tasks: • To take care service sales revenue and profit of the company in delegate area and keeping up mutually fruitful relations to customers. • To prepare service product offering and make sure to solve the issue as customer requirement with appropriate follow-up process. • To call on customers according to weekly/monthly programs and by customers\\\' request. • To make proposal of the service sales budget for response area. After review and approval by the superior to carry out the qualitative and quantitative targets as stated in the budget in respect policies and the authority assigned. • To act in customer meetings, arrangements, seminars, exhibitions, etc. • Increase awareness on after sales service, service products, product and company. • To maintain and develop customer relationship and satisfaction and relevant parties. • To dealing with customers\\\' complaints of after sales service, products. • To maintain a customers\\\' data with visiting dates, planning arrangements agreed on after sales service of customers, relevant figures, service sales turn-over, service sales opportunity, quotation update status etc. • To search new possibilities, prospects and potential customer for increasing service sales. • To give advice to customers on spare parts, kits components, repair & maintenance, preventive maintenance, system solution, application, products (operation, feature and specification), technical issues, etc. • To search for information on customers, competitors and after sale service market trends as well, and in cooperation with superior to consider actions that might be taken. • To identify potential and developing new market area. • To prepare necessary marketing plan for service product. • Product and technical presentation to Internal and External Customers. • To comply working with service department procedure quality standard ISO

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• \\\"Education • Male/Female age 25-32 years • Bachelor Degree in Mechanical /Electrical Engineer or related field • Good command in communication and written English Experiences • At least 2-3 years’ experience in technical sales or the related functions will be advantage Personality • Adaptability • Co-operation • Information retrieval • Initiative • Learning ability • Verbal communication • Work standards • Presentation skill Physique • Be good at communication & co-ordination • Excellent manual dexterity in operation machines and documents • Self-starter and able to work independent and as a team • Able to traveling both up country and abroad Other requirements • Extensive knowledge of PC \\\"

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