เจ้าหน้าที่ฝ่ายนำเข้า - Air Import at Suvarnbhumi

หน้าที่และความรับผิดชอบ

• ESSENTIAL FUNCTIONS:  Providing consistent service to customer and aims to meet customer expectations.  Supporting JAS quality program  Complying with all governmental laws and regulations.  Recording non-conformities (including customer complaints)  Maintaining shipping related record as per JAS – WW – QMS – DOC 003  Supporting department managers in all activities related to the department.  Understanding the important of JAS quality system  Following and complying with the policy and procedures related to their work function  Providing recommendation for improving the of QMS  Striving to meet JAS’ goals and objectives. RESPONSIBILITIES:  Responsible for supervising, coaching, training and developing the Import Customer Service & Documentation Staffs by the Global policy and procedures.  Ensure all concerned documentation submitted by customers within a day will be done correctly and completely in a timely manner  Monitoring the Profit & Loss of the Air import team in the country as well as to reach the volume targets assigned by Air Freight Manager.  Ensure the flow of Air Freight on import sections, physical shipments and its documentation.  Review overall profitability under the area. Ensure job costing is done accurately.  Ensure and review subordinates’ performance in quality and quantity regards to the objectives and targets.  Develop and maintain relationships with Airlines and ground handling at the Airport.  Help in creating a constant flow of sales leads to both internal sales and other offices.  Manage Airport team which might include but not limited to: loader, document executives and customs clearance executive.  Ensure all global and regional policies and procedures are effectively implemented and adhered to establish and maintain good rapport with key customers for their continuous support.  Monitor and Ensure compliance with department processes and standards within the team.  Identify potential market and develop corresponding strategic marketing plan.  Performance management responsibility over import document processing team

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• QUALIFICATION:  Bachelor’s degree or higher  At least 3-5 years’ experience in Air Freight, import, and Freight Forwarding Business preferably with major international company.  Functional Requirements • Comprehensive understanding of customer requirements in terms of information flow, transportation, warehousing and logistics. • Excellent knowledge of Freight Forwarding operations. • Operational know – how (Customer Service, Document Processing & Import Customs Clearance) • Understanding of incident & claim handing procedures.  Management Skills • People management and leadership • Organizational skills (prioritize, plan, assign and control) • Decision – making capabilities. • Problem solving and implement corrective measure as required. • Possess a good balance of both commercial and operational experience in Airfreight. • Strong in communication skills. • Possess good business acumen, as this role involves a major strategic responsibility. • Ability to manage a complex workload and discuss strategic and sensitive issues. • Possess well developed leadership, people, and problem solving skills and be a customer focused and solution oriented individual.  Personality traits • Able to work in diverse environment and cultures. • Network and relationship building • Managing change, adaptability and flexibility • Teamwork • Communication and interpersonal skills.  Language Skills – Good command both English and Thai  Computer Skills – Able to operate on MS office applications.

สวัสดิการ

• ทำงานสัปดาห์ละ 5 วัน
• ประกันสุขภาพ
• ประกันสังคม
• ค่าทำงานล่วงเวลา
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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