Unit Manager, NPL Prevention & NPL Recovery

หน้าที่และความรับผิดชอบ

• - Lead and challenge team to achieve the company target - Analyst payment data of customer monthly basic in order to create or generate calling priority to follow up overdue payment - Allocate job to outsource and follow up outsourcer’s performance in order to achieve assigned target - Manage, handle and solve any concerned issues which related to collection team for maintain company’s reputation & customer satisfaction - Analyst and summarize any concern issue of collection,advise and propose solution to management for preventing and resolve the issue timely - Create the new method and review the process to improve the staff efficiency or reduce working time for support the operation process to reach the target - Lead and challenge team members to achieve company’s targets. - Manage and control repossession and execution - Coordinate and monitor progress, and evaluate performance of outsourced agents. - Manage and control budget of debt expense - Manage the efficiency process of auction to meet higher price - Support , provide the information or new idea in order to improve system and work process efficiency - Train and make written testing staff for increasing their job knowledge, skill and efficiency. - Manage the suitable training course for staff - Evaluation and improve staff performance - Initiate and deliver the management report and propose countermeasure. - Set up and review incentive schemes, change request to systems - Support the information to management as on request

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - At least Bachelor’s degree in Finance, Accounting, Law, Management or related fields - At least 7 years of working experience in a management position of collection, risk management or , in leasing company - Able to communicated in English both speaking and writing - Target oriented - Good people management - Good knowledge in civil law, criminal law, and other laws which may concerned with hire-purchase and leasing business - Able to work under pressure, high EQ - Thoroughness - Good decision making and problem solving skills - Good team management - Strong Leadership skill - Business process improvement skill - Computer literature in Microsoft Office

สวัสดิการ

• ประกันสังคม
• ทำงานสัปดาห์ละ 5 วัน
• ประกันชีวิต
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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