Content Editor - Thailand

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• Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. As a Content Editor, you will be responsible for maintaining up-to-date information and monitoring content quality for accommodations on Booking.com, You will liaise and collaborate with our Partner Services department and be in contact with properties on a daily basis in order to validate information and acquire content essentials (photos, room features etc). It is crucial that you can communicate in Thai and English and are able to promote the importance of content to all stakeholders for increased bookings for Booking.com BV. Your main task will be to provide support with the maintenance and quality of property information and photos on Booking.com. You will also be expected to contribute to global/local projects, while also identifying local initiatives in your market. We are looking for enthusiastic candidates with a good understanding of the hotel industry and the customer’s mindset. Candidates are required to be flexible and be able to adapt to the dynamic environment of an e-commerce company. This is a fulltime position based in our Bangkok office. B.responsible *Maintain, review, and continually improve content (photos & text) that accurately reflects our properties on Booking.com; *Ensure web page content is maintained to the highest quality; *Collect essential content by contacting properties and working with the local support team; *Day-to-day commercial communication with properties by telephone, email and even in person; *Ensuring partner requests are handled with high-quality within agreed-upon service levels. B.skilled *Fluent Thai and English speaker and writer; *Good face-to-face and telephone communication skills; *Excellent computer skills (Word, Excel, basic photo editing and Internet); *Quick and resourceful desktop researcher; *Flexibility, accuracy, strong analytical skills and an eye for detail; *Customer-focused; *Pro-active and positive attitude; *A goal-oriented team player; Ability to travel as needed; *Affinity with e-travel and/or hotel/tourism industry is a plus; (You do not need a work permit to work in Thailand.

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• Our talented people, strong foundations, hard-won experience, diversity of cultures and global ethos help us get it booking right each day. Booking.com gives each employee the power to make decisions, as well as responsibility for these decisions, but when we work together – across cultures, countries and departments – we reach the best solutions. We are always open to other perspectives and fresh ideas, and the best solutions come from diversity of thought. We want to be the best team of motivated and skilled people in the industry. Over 142 nationalities are employed at Booking.com. We are a melting pot of people from all over the world working together. Employees are encouraged to develop their own talents. We have a variety of trainings and other methods within our Booking.com University program to help to do just that.

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