IT HelpDesk (Application & Infrastructure Leader) [Japanese Speaker]

หน้าที่และความรับผิดชอบ

• - Can do and Leader System analysis work (check error, dispatch, escalate incident to proper parties regarding procedure and protocol). - Can do and leader User support (1st line investigate and trouble shooting inquires and request from customer, escalate to proper parties if necessary). - Create analysis document for the customer and management and explain customer manager. - Coordinate and negotiate with all related parties (cusstomer, internal team, other div. etc.) to process and fulfill operation and project. - Lead Operation and report manager periodically and improve operation & staff environment. Shift (Morning shift: 7.30-16.30, Afternoon shift: 11.00-20.00, Night shift: 20.30-8.00*(after05.00 is OT))

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - Bachelor's or Master's degree in Computer or related fields such as Computer Engineering, Electrical Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer or related fields - Experience 4-14 years. - Experience with service desk business field will be advantage - Experience with IT business field will be advantage. - Experience with Information Security business field will be advantage. - CISSP, CCNA Security, CCNP Security. ความสามารถทางภาษา • Can use japanese as business level (speak& write&read;). • Good command of English and Japanese skill. • Upper Japanese N2 or N1 level, Toeic 650 above or Similar level University in Japan Contact : K.Warm 097-137-4872 Line ID : ideaboy04 Email: kittikun@ideaboy.co.th

สวัสดิการ

• ประกันสังคม
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• 1. Transportation fee 1,000 baht / month (not provide for contract employee) 2. Provident fund (not provide for contract employee) 3. Training & Development working skill (not provide for contract employee) 4. Health Insurance (Include spouse and child for permanent employee) 5. Dental Treatment fee (Additional form Social Security Fund) 6. Accident Insurance 7. Cafeteria welfare 5,000 baht per year (not provide for contract employee) 8. Bonus pay on June & December.(Depend on performance and profit) 9. Marriage Welfare, Funeral Welfare, New born Welfare (not provide for contract employee) 10. Company trip and New Year party 11. Customer site at upcountry allowance 100 baht. /day 12. Yearly Health Check Up

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