IT Assistant Manager (ทองหล่อ)

หน้าที่และความรับผิดชอบ

• Scope for IT Assistant Manager - IT Infrastructure Core Responsibilities: 1. Infrastructure Management & Administration: o Oversee the maintenance and administration of computer networks, systems software, applications, and hardware configurations. o Manage disaster recovery processes, perform regular data backups, and ensure data integrity and availability. 2. Network & Security Management: o Develop and implement network security measures to protect data, software, and hardware against potential threats. o Coordinate with MA vendors to conduct troubleshooting, diagnostics, and problem resolution for hardware, software, and network issues. o Maintain and update antivirus solutions and email applications to secure the organization's environment. 3. Performance Monitoring & Optimization: o Monitor and analyze network performance, applying necessary adjustments to optimize efficiency. o Evaluate system utilization, identify bottlenecks, and recommend solutions to improve overall performance. 4. User Support & Issue Resolution: o Collaborate with users to address and resolve system problems. o Coordinate and provide support for user connectivity. Technical Expertise: 1. HP Servers & Storage Management: o Administer and troubleshoot HP servers and storage systems, ensuring high availability and performance. o Perform regular security updates, capacity planning, and disaster recovery operations. 2. Virtual Machines (VMs) Management: o Oversee the management and security of virtual machines, ensuring optimal performance and regular data backups. 3. Authentication & Antivirus Solutions: o Manage Active Directory (AD) for authentication and authorization services. o Administer antivirus solutions, proactively monitor security threats, and implement appropriate measures to safeguard systems. 4. Microsoft 365 & Entra ID Administration: o Manage Microsoft 365 and Entra ID for secure Single Sign-On (SSO) and monitor for unusual activity. o Oversee email services, including mailbox management and email security settings. 5. ERP Infrastructure Support: o Maintain IBM servers and storage systems supporting ERP functions. 6. Network Infrastructure Management: o Manage firewalls, switches, and wireless networks to ensure connectivity and secure communication. o Monitor and maintain network links MPLS and Internet, liaising with vendors for timely issue resolution. Reporting: 1. IT OPEX Monitoring: o Track and manage the IT OPEX budget, ensuring cost control and optimization for recurring IT expenses, subscriptions, maintenance contracts and Microsoft 365 services. 2. System Performance & Incident Reporting: o Generate weekly and monthly reports on system performance, highlighting key metrics in uptime, resource usage, and capacity planning. o Provide detailed incident reports, including root cause analysis, resolutions, and recommendations to prevent recurrence. 3. Security & Compliance Reporting: o Prepare regular reports on security incidents, antivirus scan results, and security patch management. o Monitor user authentication logs for unusual activities and report on compliance with corporate security policies. 4. Capacity & Growth Reporting: o Monitor system capacity to anticipate future needs and plan for upgrades. o Forecast resource growth and budget for new infrastructure or software investments as required.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• การศึกษาปริญญาตรี ทางด้านสาขาวิชา Computer หรือสาขาวิชาที่เกี่ยวข้อง - เป็นคนตรงต่อเวลา - มีอัธยาศัยดี - ปฏิบัติงานร่วมกับผู้อื่นได้ - ชอบเรียนรู้สิ่งใหม่ๆ

สวัสดิการ

• ประกันสังคม
• ตามข้อตกลงของบริษัท

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การเดินทาง

พร้อมพงษ์ / ทองหล่อ / เอกมัย

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