Operation Manager

หน้าที่และความรับผิดชอบ

• Business Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits. Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking. Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines. Ensure crisis management system is followed as requires to maintain efficient operations. Ensure good public relations efforts as requires enhancing and preserving a good company image. Focus Drive thru Business Sales Set sales target of the responsible areas and drive sales to ensure achieve target. Evaluate sales trends and take appropriate action plan to close the sales gaps. Provide input to Area Coach and Restaurant Manager on local programs to maximize the impact of Local Restaurant Marketing. People With the agreement of the appropriate Human Resources Manager and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels. Lead the team to create, develop and update any related procedures/ systems and operational manual. Coach, counsel and develop Area Manager and Restaurant Manager in the achievement of company standards and their personal development plans. Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development. Utilize a communication process to ensure all staff is aware of expectations and performance standards. Ensure that any government regulations are upheld by all management staff. Customer Ensure 100% customer satisfaction at all time Ensure all restaurants operate at a high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures. Ensure Area Coach and Restaurant Manager resolves customer complaints in a proper and swift manner. Perform other duties as assigned by General Manager.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking. Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines. Ensure crisis management system is followed as requires to maintain efficient operations. Ensure good public relations efforts as requires enhancing and preserving a good company image.

สวัสดิการ

• ประกันสังคม
• ประกันสุขภาพ
• ค่ายานพาหนะ
• ทำงานสัปดาห์ละ 5 วัน
• ตามข้อตกลงของบริษัท
• ค่าใช้จ่ายในการเดินทาง
• สิทธิการเบิกค่าทันตกรรม

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การเดินทาง

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การเดินทางเพิ่มเติม : ไม่ระบุ