System Administrator

หน้าที่และความรับผิดชอบ

• -Microsoft 365 administrator is responsible for managing accesses of licensed Microsoft 365 products, Microsoft 365 user administration, Azure AD synchronization, Exchange operate, and new features and update patches of Microsoft 365 products. Internal Contacts - IT Service Desk - IT Onsite Support - IT User Administrator External Contacts - Key IT Partners, Vendors Category/Area of Responsibility Work closely with the IT Service Desk, IT User Administrator, and IT Onsite on the service requests or incidents regarding Microsoft 365. - Work closely with the IT Cloud Technology team if the problem relates with physical cloud infrastructure. - Work closely with the IT Corporate System on some specific Microsoft 365 applications e.g., SharePoint. - Work closely with the IT Cybersecurity team on the security threats incidents or prevention. - Contact and collaborate with Microsoft Support if the problem has high impact or the problem is complicated. - Keep yourself updated on new Microsoft 365 features and updated patches by monitoring the Message Center. - Conduct tests on new Microsoft 365 features and updated patches on development environment to decide whether to drop or release those features and patch - Deploy the changes on Microsoft 365 production environment per the approval from CAB under the - Change Management process. - Prepare and control Microsoft 365 product packages such as basic Office Suite, Visio, Project, Power BI for building the endpoint image or specific software installation request. - Monitor Alert Notification from compliance portal. Create technical documentation and manuals (for administrator and user level)

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - A bachelor's degree in Computer Engineering, Computer Science, Information Systems, or other IT-related fields - 3 Years of experiences working with Microsoft 365 system - 1 Year experience in Service Desk, IT Support to the organization that uses Microsoft 365-support end-user problem of Microsoft 365 e.g., Office - Applications, Exchange Online, SharePoint Online, Microsoft Teams - Experience in implementation or be a member of the implementation team of Microsoft 365 - Have a strong knowledge in Microsoft 365 applications such as Teams, Exchange, SharePoint, Power Apps, Power Automate - Have hands-on experiences in managing Microsoft 365 Admin Portal - Have some experiences in PowerShell scripting - Have a certain knowledge in Azure cloud technology - Natural Customer Service Mindset is mandatory - Be able to stay on call and promptly respond to emergency cases after hours - Be able to communicate well in English for both speaking and writing

สวัสดิการ

• ทำงานสัปดาห์ละ 5 วัน
• ประกันสังคม
• ประกันสุขภาพ
• สิทธิการเบิกค่าทันตกรรม

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การเดินทางเพิ่มเติม : The Parq Building