Quality Analyst/Thai

หน้าที่และความรับผิดชอบ

• 1. Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance 2. Review track and manage implementation & efficiency of all quality monitoring procedures and systems 3. Conduct reviews of individual / team capability to ensure quality performance met targets 4. Review client claims and non-compliance issues 5. Conduct data analysis to identify areas for improvement 6. Identify and implement best practice appropriate and applicable to improving overall quality 7. Develop, recommend and monitor corrective & preventive actions 8. Evaluate and audit team quality including both internal and external reports 9. Check and validate findings, implement appropriate corrective actions 10. Maintain standards and performance quality for all service provided 11. Maintain good communication with development teams to improve business processes

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - Bachelors Degree or Higher in Business Admin, Computer Science, Engineer, Statistics, Mathematics or related field - 1 years experience in quality assurance or similar roles - Good at English communication (Eng - B2 Level) - Proficient at detecting patterns, observing and interpreting data, integrate new information and decisions based on data-oriented - Proficient skills with MS Office and Google Products - Experienced in services analysis and data analysis - Works independently with minimal supervision

สวัสดิการ

• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• Attractive compensation package / fun and professional environment
• Open and honest culture where people are valued, treated fairly and empowered
• 1st year
• paid vacation days
• Allowances: Night Shift / OT
• Annual Leave / Personal Leave / SSO
• Group Health Insurance
• No dress code is required, we appreciate your true talent!

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