Sales and Marketing Officer

หน้าที่และความรับผิดชอบ

• To answer inquiries of room rates, outlets and room locations.
• Prepare necessary paperworks i.e contracts, statements and etc)
• To handle with hotel website.
• To respond all guest reservation requests and accurate guest service at all times.
• To handle with the walk in guest, Agent and all online channels like hotel wesite, Booking.com, Agoda, Expedia and etc.
• To answers telephone calls, conveys messages, and monitors the flow of e-mail.
• Co-ordinate with the channel manager or software vendors for any availability, rate or booking.
• Receive contracts detailing room allotments and creates allotments on the hotel management system.
• Update No-shows and cancellations on all OTA's to avoid and unwanted commissions.
• Knows the selling status, rates, and benefits of all packages plans.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the hotel's policy on guaranteed reservations, non refundable and no-shows.
• Communicates reservation information with the front desk.
• To help develop room revenue and occupancy forecasts.
• Other duties as assigned.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Thai Nationality
• Male or Female
• At least one year experience in hotel or real estate sales.
• A Bachelor Degree or Diploma in sales or related fields.
• Knowledge of marketing.
• Able to speak and write English well enough to communicate with the Manager and guests.
• Computer Skills ; Microsoft Word, Microsoft Excel and Social Media i.e IG, Facebook, LINE, WhatApp and etc.
• Familiarity with office procedures and basic accounting principles.

สวัสดิการ

• ประกันสังคม

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

ชิดลม / เพลินจิต

ลุมพินี

ไม่มี

ไม่มี

ไม่มี

การเดินทางเพิ่มเติม : ไม่ระบุ