Sales and Customer service Manager (ประจำ The Cubic fitness)

หน้าที่และความรับผิดชอบ

• Develop and implement effective sales strategies to achieve and exceed revenue targets.
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence.
• Collaborate with senior management to set sales goals and objectives.
• Collaborate with marketing manager to achieve sales goals and objectives.
• Lead the sales and reception team in acquiring new clients through direct sales, partnerships, and collaborations and promotions
• Lead and motivate the sales team to achieve and exceed sales targets.
• Provide coaching, guidance, and training to the sales and reception team, ensuring they are equipped with the skills to meet objectives.
• Monitor individual and team performance and provide constructive feedback and optimize strategies to meet and exceed targets.
• Design and implement CRM strategies to build long-term customer relationships, enhance customer retention, and increase customer lifetime value.
• Cultivate and maintain strong relationships with existing clients to ensure satisfaction and repeat business.
• Conduct regular analysis of customer feedback, market trends, and competitive activities to identify opportunities for improving customer experience and engagement.
• Utilize CRM data to segment customers, analyze purchasing behaviors, and develop personalized marketing communications.
• Work closely with Marketing team to ensure a unified approach to marketing and customer engagement.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Proven success in sales leadership, ideally preferably in the fitness, wellness or related industries.Proven success in sales leadership, ideally preferably in the fitness, wellness or related industries.
• Strong leadership abilities with a track record of motivating teams to exceed expectations.
• Excellent communication skills, with the ability to influence stakeholders and build strong relationships.
• Strategic thinking and problem-solving abilities.
• Very good command of English.
• If have sales and customer service knowledge in various industries and can be effectively applied to all industries will receive special consideration

สวัสดิการ

• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• Performance/results-based bonus Annual salary increase Fitness class access Employee's uniform (Adidas Cubic gear, top to bottom) Free coffee daily Flexible working hours Social security Annual trip and party Marriage gift, Ordination gift, etc.

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