Business Operation Supervisor Top 5 Thai FinTech company

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• Job Requirements: The Foreign Exchange Operations Manager are responsible for the processing of all international payments made by Dollarsmart Global’s international clients. This includes: • Ensuring all payments are made on time globally. • Managing ongoing relationship with all banking and other payment partners. • Manage Service Level’s and improve efficiency, effectiveness, productivity and/or control to meet established Service Level Standards and Regulatory Compliance Requirements. • Manage all DSG liquidity and ensuring liquidity is in right location at right time to make payments. • Ensure new customers re onboarded in a timely manner. • Work with Compliance team to make sure all regulatory reporting is completed on time. • The FX Settlements Manager is responsible for leading and effective management of a team of operations staff. • Collaborate with other managers to drive through strategic change to continue to grow Dollarsmart’s Global franchise. Qualifications Basic Qualifications: • Bachelor's degree, or equivalent work experience • Considerable knowledge of Foreign Exchange operational functions, systems, policies and procedures • Ability to speak, read and write Fluent English and Thai. • In-depth understanding and practical application of applicable laws and regulations governing International Products • Excellent organizational, managerial and project management skills. Ability to manage multiple tasks/projects and deadlines simultaneously • Exceptional customer orientation and ability to balance the needs of clients and team members Process improvement or re-design certifications/experience • Solid background in handling complex transactions with ability to identify customer solutions • Impeccable analytical, written, verbal and interpersonal communication skills • Remote Management experience with the ability to lead and drive employee development and engagement, identify and retain top talent

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