เจ้าหน้าที่บริหารรายได้ (Revenue Executive)

หน้าที่และความรับผิดชอบ

• Scope: 1) Implement revenue management operations, procedures and best practices. 2) Identify new revenue opportunities. 3) Provide daily, weekly and monthly reporting. 4) Optimize and expand distribution partnerships. 5) Act as overall business development consultant for the hotel manager/owner. 6) Challenge and influence hotel to improve service level and operational standards. 7) Build and maintain strong working relationships with levels of staff at the client hotel. 8) Travel regularly to each hotel. 9) Embed a Benya Group revenue management culture. Job Responsibilities & Duties: 1) Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations. 2) Daily pick-up analysis, strategy adjustments and reporting. 3) Perform competitive benchmark studies and follow market trends. 4) Create and maintain a 13 month demand calendar. 5) Create and develop pricing strategies in conjunction with the individuality of each hotel. 6) Provide weekly dynamic forecast of expected results. 7) Manage and oversee strategy for all distribution channels. 8) Responsible for assessing, analyzing and pricing group business strategies. 9) Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies. 10) Ensure all related systems are configured correctly, validated and working to full capacity. 11) Oversee and audit the standards and operations of the reservations department. 12) Ensure hotel personnel is fully competent in the use of Benya Group systems. 13) Work in liaison with hotel sales and reservations departments as a team. 14) Regularly check the input and the quality of data. 15) Conduct quarterly property performance review and develop strategic and tactical action. 16) Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts 17) Evaluate performance of partners and contracted rates (OTA, FIT, tour operator, corporate, groups, etc…). 18) Reduce the cost of distribution by finding new less expensive means of delivering business. 19) Prepare outline for and support the annual revenue budget process. 20) Inspire Hotel’s HODs to further embed Benya revenue management culture. 21) Advice and coach the client Hotel in other operational areas. 22) Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas. 23) Maintain and manage company’s social media. 24) Any other reasonable requests made by management.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Personality: 1) Business Development and commercial minded. 2) Strong sense of need for achievement of goals and success. 3) Sound ability and knowledge to develop standards of operations and strategic processes. 4) Good analytical and numeric skills for fast data crunching. 5) Ability to work under own initiative and in a highly pressured environment. 6) Good listening skills and the ability to anticipate business needs. 7) Able to develop relationships with Agents and the hotel teams. 8) Capacity to read situation, understand environments and respond accordingly. 9) Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact. 10) Ability to work across all levels and functions of Benya Group under own initiative in a highly pressured environment. 11) Well-developed interpersonal, adaptive influencing and supervisory management skills. 12) Willingness to travel and ability to interact professionally with other cultures. 13) Mentality of client service and taking responsibility beyond direct duties. 14) High level of motivation, determination and commitment. 15) Team player Basic Requirements: 1) A strong command of both written and spoken English & Thai is required; additional languages an asset. 2) Must be a Thai Citizen. 3) Highly computer literate with a high level command of Excel & PowerPoint. 4) Knowledgeable of hotel technology: Multiple PMS, Multiple Channel Manager, Multiple Extranets

สวัสดิการ

• ประกันสังคม
• ทำงานสัปดาห์ละ 5 วัน
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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