E-Commerce Key Account Supervisor

หน้าที่และความรับผิดชอบ

• P&L - Commercial Development : • Formulate and execute marketplace strategies to align with business plan and deliver monthly plans for revenue growth for all marketplace platforms and ensure profit targets are met. • Consider e-retail as a separate business unit and take complete ownership of running it profitably (End to end management). • Establish and track all online-store key performance indicators to ensure goal achievement. Product & Promotions : • Execute brand strategy, integrated communication and media plans to drive growth on platforms. • Monitoring product sales and boosting it by using searched keywords and optimized content & regular paid- unpaid promotions. • Define the assortment strategy to establish a clear vertical differentiation vis-a-vis horizontal marketplace. • Design & execute effective promotions strategy to push sales numbers as well as uplift visibility, mind metrics. • Work with marketing, merchandising and creative teams in our integrated planning process to deliver a cohesive shopping experience across all marketplace touch-points. Fulfilment and operations : • Ensure smooth daily operations of our business for all external platforms. • Trouble shoot and resolve all related issues with marketplace platforms, third-party service providers and end customers. • Identify high potential strategic partnerships and constantly engage them to drive higher preference for our brands. • Establish strong relationship with platforms (Shopee and Lazada), taking lead on account management, and monthly & quarterly performance review. BI - Analytics & Reporting : • Competition monitoring and gathering market intelligence • Detailed analysis of sales trends, funnel, conversions & all key metrics and sharing relevant insights • Analyze data to better understand online shopper behavior to support strategic decision. • Monitor performance & optimize/course correct Budget & ROI management : • Plan & deploy the monthly budgets efficiently for each platform and track spendings effectively. • Optimize budget continuously to ensure high ROI & minimize CAC Listing & Catalogue Management : • Responsible for listing new products on the marketplaces like Lazada, Shopee & doing regular audits to ensure that correct listing is live on the platform. • Preparing & uploading A+ Content with the help of info-graphics and Optimised SEO Rich Content

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• • Bachelor’s degree or equivalent professional experience. • Minimum 2 years of E-commerce hands-on experience in managing and maintaining marketplace accounts. • The ideal candidate is a highly organized self-starter who is comfortable working independently with minimal supervision in a fast-paced digital/e-commerce environment. • Demonstrated understanding of prevailing process and procedures, fulfilment (operations), marketing and competitive strategies, marketplace technologies, analytics, reporting and content management systems. • Strong leadership skills, Self-motivated and ability to work independently as well as part of a team in a fast-paced environment with changing priorities and should show constant entrepreneurial initiative • Experience in order management, order processing and customer service problem solving. • A person good at time management and attention to details. • Detail oriented by focusing on the particulars of the work with an understanding of how it impacts the big picture. • Ability to develop collaborative relationships with peers and business partners. • Good command of English language skills. • Good command of Microsoft offices (Excel, Words, and PowerPoint). • Ability to work evening hours and on weekends.

สวัสดิการ

• ทำงานสัปดาห์ละ 5 วัน
• ประกันชีวิต
• ประกันสุขภาพ
• ค่ายานพาหนะ
• ประกันสังคม
• เงินโบนัสตามผลงาน
• ค่าทำงานล่วงเวลา
• ตามข้อตกลงของบริษัท
• ค่าตอบแทนพิเศษ
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• สวัสดิการช่วยเหลือพนักงานตามวาระต่างๆ , สินค้าราคาพนักงาน , ท่องเที่ยวประจำปี

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

ชิดลม / เพลินจิต

สีลม / ลุมพินี

ไม่มี

ไม่มี

ไม่มี

การเดินทางเพิ่มเติม : ไม่ระบุ