Guest Service Agent or Cook/Commis [Kokotel Internship Bangkok/Krabi/Phuket/Chiangmai]

หน้าที่และความรับผิดชอบ

• - Prepare guest Registration card and check special request via email and booking. - Assists in preregistration and blocking of rooms assignment. - Uses proper telephone etiquette, mail and message handling procedures. - Assist Koko Star to sell rooms, food and beverage and to promote other services of the hotel. - Assist to manage caf- set up and its service operation within the caf- including food and beverage. - Practice and understand and adheres to proper credit, cashier, cash handling policies and procedures. - Coordinates room status updates with housekeeping as well as kitchen operations. - Reports any unusual occurrences or requests to Resident master or assistant master. - Knows all safety, emergency procedures and accident prevention policies. - Maintains the cleanliness and neatness of the front desk and caf- area. - Adhere to grooming and appearance standards consistently. - Understands and can communicate products and services available at the hotel. - Assist Koko Star to Print and close the shift on PMS/ POS. - Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures. ________________________________________ Things to learn: - Learn and practice for all task of Koko Star position. - Assist all task assign by RM, ARM and Koko Star. - Provide a good hospitality service with Kokotel Service Standard.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - Thai National Only, Male/Female - Having status in university 3rd and 4th Year student. - Have approval from University/College to work with cover letter from university with signature of advisor from university. - Having passion to learn new things from Start-up business atmosphere with Friend and Family culture. - Can be intern for at least 3 months (Accept intern of work any season of year) - Having strong attitude to work. - Positive attitude, Self-development mind-set, strong service mind, patient, leadership, flexible and multi-tasking skills. - Punctuality and team work with creativity. - Very good in both verbal and written communication in Thai and English and inter-personal skill. - Proficient in general computer knowledge would be prefer.

สวัสดิการ

• ประกันสังคม
• ประกันสุขภาพ
• ทำงานสัปดาห์ละ 5 วัน
• ค่าตอบแทนพิเศษ
• เงินโบนัสตามผลงาน
• ค่าทำงานล่วงเวลา
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• BENEFITS:
• Service Charge
• Meal Allowance
• Incentive
• 2 Day off per week
• Public Holiday
• Annual Leave
• Medical Allowance
• Uniform / Laundry

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