Hostess

หน้าที่และความรับผิดชอบ

• BASIC FUNCTION: To meet and greet guests in a friendly and professional, and courteous manner, accurately and efficiently allocating all reservations and table assignments, enhancing the hotels reputation for excellence. DUTIES AND RESPONSIBILITIES: Daily Duties *(Summary of duties in achieving the major responsibilities)* 1. To ensure that the uniform provided is kept immaculate, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests. 2. To ensure that the POS is correctly set up according to the meal period. Ensure that the table management system is loaded with reservations 3. To attend pre-service briefings for daily updates. 4. To ensure that reservations after 10pm are handled in a friendly and efficient manner as trained by the Call Centre Supervisor. 5. To follow the initial reservations table plan set-up by the Dining Reservations department which is programmed in the POS. 6. To Organize the menus for each service and ensure they are cleaned and in good condition. 7. Collect daily newspapers and set up accordingly. 8. Record guest preference and pass to Manager for guest history update. 9. To ensure the guests are seated as per their requirements. 10. To liaise with the managers regarding any relevant guest requirements. 11. To wish a font farewell to all guests encouraging repeat customers Periodic Duties - To ensure that stationary supplies are kept to appropriate stock levels - Check menu stock levels Occasional Duties - To present the menu and wine list - To carry out any other reasonable requests as directed by your manager.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• 1. Vocational or Technical certificate or diploma in related field 2. Minimum 1 – 3 years in similar position in international hotels 3. Able to handle demanding workload.

สวัสดิการ

• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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