Operation Coordinator/ Sales Coordinator/Sales Administrator / Marketing

หน้าที่และความรับผิดชอบ

• - Partner with Client’s loyalty & CRM manager and require working at Client office for 3 days in a week (in normal situation/not during the pandemic). - All duties relating to the marketing campaigns and platforms operation of Client’s Loyalty & CRM program, especially promotions, CRM campaigns and platforms operations that relate to customer experience. - Assist Customer Service operation team lead and client to ensure the customer experience from E2E on campaign execution and Program's CVP will be delivered as promise to the customers. - To liaise effectively with other members among client team (IT, CSCs) agencies and partners to ensure accurate and timely communication of relevant information that affects to the alignment of program/campaign's objectives. - Join meeting with Client’s partners as request in order to provide input/insight on campaign initiation, help Client (loyalty & CRM manager) design campaign operation supporting flow, create FAQs to relevant parties to handle customer on any anticipating queries/complain cases. - Raise case to Client SOM team via ASD web portal and close monitoring on IT Service Now - Follow up the case with SOM, joining required meeting for investigation, monitoring SLA and ensure all cases have been closed properly within promise timeline (organize or facilitate the meeting if needed). - Building summary report of total IT ticket raised on monthly basic (divided into case type, duration, etc.) for Clients’s internal process improvement. - Join other meeting as required by Client * Work Monday-Friday * Work place Near Bangkok Post Building Soonthornkosa Road, Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - Bachelor's degree in any fields - At least 1 year working experience as administrative staff, especially related to sales, marketing and promotion activities - Experience in industry, marketing and demonstrated effective communication and human relation skills required. - Excellent interpersonal, oral and written communication skills - Good negotiation skills - Ability to interpret and manage numerous complex agreements - Ability to manage and coordinate multiple and diverse projects simultaneously through to completion - Be highly self-motivated with the ability to work independently in a team environment and can establish priorities - Excellent command of spoken and written English. (Toeic350 up) - Good in Microsoft Office (Excel, PowerPoint, Word)

สวัสดิการ

• ตามข้อตกลงของบริษัท
• ทำงานสัปดาห์ละ 5 วัน
• สิทธิการเบิกค่าทันตกรรม

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

อโศก

ศูนย์การประชุมแห่งชาติสิริกิติ์

ไม่มี

ไม่มี

ไม่มี

การเดินทางเพิ่มเติม : ไม่ระบุ