IT Support

หน้าที่และความรับผิดชอบ

• Provide technical support for computers, laptops, printers, software, and IT equipment.
• Diagnose and troubleshoot hardware, software, network, and email-related issues.
• Install, configure, and maintain operating systems and business applications.
• Support users with Microsoft Office, Outlook, ERP systems, and company software.
• Provide remote and onsite IT support for office and project site operations.
• Maintain and monitor company network systems, internet connections, Wi-Fi, and IT infrastructure.
• Support server, data backup, antivirus, firewall, and cybersecurity operations.
• Monitor system performance and ensure IT systems operate efficiently.
• Coordinate with external vendors for system maintenance and IT-related services.
• Manage IT assets, including computers, printers, networking devices, and software licenses.
• Maintain IT inventory records and equipment documentation.
• Prepare IT-related reports and support documentation.
• Ensure proper setup and readiness of IT equipment for new employees.
• Support employees with IT-related requests and technical issues.
• Coordinate with HR and Administration teams for employee onboarding and IT setup.
• Support meeting room equipment, conference systems, and online meeting platforms.
• Provide basic IT training and guidance for employees when required.
• Support IT system improvement projects and process enhancements.
• Ensure compliance with company IT policies and security standards.
• Monitor data protection, system security, backup processes, and preventive maintenance activities.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Bachelor’s degree or higher in Information Technology, Computer Science, Computer Engineering, or related fields.
• Minimum 1 year of experience in IT Support, Helpdesk, System Administration, or related roles.
• Strong knowledge of computer hardware, software, networking, and troubleshooting.
• Familiar with Windows OS, Microsoft Office 365, email systems, and network systems.
• Basic knowledge of servers, firewalls, CCTV, printers, and Wi-Fi systems.
• Good problem-solving and communication skills.
• Ability to work independently and support multiple users simultaneously.
• Good command of English communication skills will be an advantage.
• Experience supporting ERP systems or engineering/manufacturing businesses.
• Knowledge of network security and data backup systems.
• Experience supporting office and factory IT operations.
• Ability to coordinate with vendors and external service providers.
• Ability to work under pressure and handle urgent technical issues.

สวัสดิการ

• มีเวลาการทำงานที่ยืดหยุ่น
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ประกันสังคม
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• อาหารกลางวันฟรี

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