Technical Service Specialist

หน้าที่และความรับผิดชอบ

• This is replacement headcount for existing market and existing EV product range. This role is existing in the organization for local ELEM, ELSP Products & Marketing according to THELC business plan strategy for growth trend of EV (Electric Vehicle) market development. As necessary to ensure the quality & competency level of ABB Service is delivered effectively by respecting to ABB standard processes and safety guidelines to satisfy customers. Execute technical support and act as specialist in own area of expertise. In collaboration with the customer and ABB units/sales teams/PM team to ensures customer needs are understood and business opportunities utilized for EV Service and EL business growth -Provides technical support by identifying technical problems and determining corrective actions via remote or on-site service in any Service category (installation and commissioning;maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades and retrofits; end of life services, replacements, etc.). Focuses on one ABB approach in delivering Service. -Determines effective Service applications, equipment and methods to develop, market or manufacture new Service offerings to respond to customer requirements cost effectively. -Manages customer relationships and maintains regular contacts with key customers. Identifies new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are met and business opportunities utilized for Service growth. Conducts support and advisory service for Sales team. Ensures accurate communication and exchange of technical information to the customers to address their needs and reports and follows up customer feedback to achieve high level of customer satisfaction. -Technical resources coordination

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• · Thai Speaker · Bachelor degree in electrical engineering · Minimum 2 years’ experience in electrical service field – more preferred at EV (Electric Vehicle) charger infrastructure and/or power electronic apparatus. · General knowledge of electrical products/systems/service. · Ability to understand customer needs and find proper solutions. · Strong Electrical Engineering Background with good interpersonal, coordination, & communication skills, and selves’ motivation. -Good command in speaking & written English language and computer literacy

สวัสดิการ

• ตามข้อตกลงของบริษัท
• ประกันชีวิต
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ประกันสังคม
• ทำงานสัปดาห์ละ 5 วัน
• สิทธิการเบิกค่าทันตกรรม

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

ราชดำริ

ไม่มี

ไม่มี

ไม่มี

-

การเดินทางเพิ่มเติม : -