Site Responsible (Receptionist)

หน้าที่และความรับผิดชอบ

• Be a F24s ambassador and add value to members in every aspect of your daily work by helping our members and creating a community feeling.
• Be proactive in picking up member needs and create additional value to retain members and exceed member expectations.
• Cooperate with colleagues to achieve development and progress at the site, within the region and the company.
• Contribute to customer experience by always striving for innovative thinking and changes that improve service for our members.
• Motivating members in an inspiring way on the customers terms.
• Inspire and promote Fitness24Sevens full offer of training, gyms and products to ensure retention of members.
• Treat our members with great hospitality to secure excellent customer service and fuss free training.
• Daily and weekly planning of administrative and operational tasks on the site according to our workflow: Help, Maintain, retain.
• Follow up on KPIs with the immediate manager to ensure that the site reaches budget targets in retention of members, NPS and other KPIs.
• Secure that processes and guidelines supplied by Management group/HQ and RM are implemented and followed and benefit the customers.
• Maintain good professional cooperation with company partners such as property owners, janitors, suppliers and other partners.
• Always be an ambassador, a good role model and inspire others to be hospitable and work according to company values.
• Responsible for effectively managing service errands to keep the site AFF and increase customer service.
• Responsible for planning and maintaining AFF in the most efficient and cost-conscious way.
• Support and help our members in the gym to enable secure training and great hospitality.
• Responsible for daily maintenance of equipment to secure fuss-free training.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• English (Able to communicate with foreign members)
• Good service mind
• Well-groomed
• Willing to help others
• Able to work in shift

สวัสดิการ

• ตามข้อตกลงของบริษัท

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

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การเดินทางเพิ่มเติม : Work Location: Fitness24Seven (Thailand) - Onnut Plaza (People Park Community Mall)