Social Growth Specialist

หน้าที่และความรับผิดชอบ

• Proactively identify and reach out to potential clients through social media platforms
• Initiate professional conversations to introduce company products and services
• Monitor relevant hashtags, industry groups, and online communities to generate new leads
• Respond to incoming inquiries promptly and provide accurate information
• Conduct online product demonstrations via Zoom or Google Meet
• Understand client needs and recommend suitable solutions
• Qualify leads and determine appropriate next steps for each opportunity
• Coordinate with the Business Development team for enterprise-level clients
• Guide customers through registration and payment processes
• Update and maintain lead and activity records in the CRM system

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• 1–2 years of experience in Lead Generation, Business Development, Customer Success, or related roles
• Strong written communication skills (chat and email) and verbal presentation skills
• Comfortable initiating conversations and proactively approaching potential clients
• Good understanding of social media platforms for business purposes
• Ability to explain products or complex information clearly and effectively
• Experience using CRM tools (e.g., Salesforce, HubSpot) is an advantage
• Able to work independently and manage multiple chats or leads at the same time
• Good problem-solving skills and a proactive mindset
• Team player with the ability to collaborate and escalate tasks when necessary

สวัสดิการ

• ทำงานสัปดาห์ละ 5 วัน
• ตามข้อตกลงของบริษัท

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