IT Service Supervisor

หน้าที่และความรับผิดชอบ

• Deploy, maintain, and support information technology (IT) operations services to Destination Group Resource Centre, as well as its properties, outlets, and other locations where Destination Group entities operate Duties 1. Monitor and assess IT services operations performance and team workload to ensure the IT operations services quality and efficiency 2. Coordinate with the IT team to ensure the alignment and compliance of IT services deployed to Destination Group locations 3. Conduct a regular preventive-maintenance audit 4. Develop and deploy a mitigation plan to resolve recurring issues 5. Provide all tiers of technical support to Destination Group entities

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Qualifications 1. Five or more years of experience in information technology operations and support 2. Possess intermediate oral and written communication skills and the ability to present information effectively to the IT team, as well as to end users 3. Advanced understanding and knowledge of desktop and mobile computing, TCP/IP, WAN/LAN/WLAN, IP telephony, IP CCTV, IoT, and cybersecurity technologies 4. Hands-on experience in a. IT operations services maintenance and support b. Supporting hospitality and F&B industry operational technology systems - POS, PMS, RMS, and ERP c. Deploying, maintaining, and supporting computing technology operating systems, most specifically Windows, Windows Server, Windows CE, Linux, macOS, iOS, and Android d. Deploying, maintaining, and supporting IP telephony and IP CCTV systems 5. Detail-oriented, self-motivator, and able to work independently 6. Good command of the English language

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• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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