After Sales-Technical Service Engineer (ประจำที่สมุทรปราการ อ.บางพลี)

หน้าที่และความรับผิดชอบ

• Participate in various training organized by technical service department to improve technical ability and comprehensive service ability.
• Responsible for the plan suggestion or formulation of subsidiary stock spare parts.
• Submit the summary of machine quality problems in the responsible area and put forward suggestions for machine quality improvement.
• Responsible for assisting other colleagues of the subsidiary to complete the on-site inventory of spare parts warehouse warehouse of the subsidiary.
• Follow all all company and customer safety policies.
• Install, repair, and maintain Injection Molding Machinery, linear robot, hopper dryer, auto-load chiller, and related software, and control systems.
• Perform all safety check on the equipment.
• Follow all of the company’ s Procedures.
• Demonstrate the use of the equipment, and provide customer training.
• Troubleshoot machine failures and performance issues (Define service problem, collect data establish facts, draw valid conclusions) and perform root cause analysis, and corrective actions.
• Order replacement parts as required and document other worn parts which may need replaced in the future
• Respond quickly to customer problems via phone, email, or onsite in a prompt, courteous and professional way.
• Provide maintenance and operation recommendations or on-site service to customers.
• Provide written reports on all service calls, making sure to document key contacts, and the workload of the machines.
• Provide after-sales service and technical training for customer and agents, including but not limited to equipment safety, operation, maintenance, plastic raw materials and molding process.
• Translate service files into local languages if necessary.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Major in mechanical manufacturing, electric engineering, automation or plastic material or equal ;
• Other education background but more than 5 years’ experience in inject molding machine design, after-sales service or maintenance.
• 2 years service work or technical support work experience in injection molding machine industry or related industry.
• Ability to communicate in English and Thai;
• Ability to drive car;
• Extensive Knowledge in the trouble shooting and repairing of injection molding machines, covering all aspects including controls, mechanical, hydraulic and electrical systems;
• Ability to use computers, email systems, basic Microsoft Office Excel, Word and PowerPoint ;
• Ability to understand mechanical drawings, electrical and hydraulic schematics.

สวัสดิการ

• ตามข้อตกลงของบริษัท

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

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การเดินทางเพิ่มเติม : 26/71 Moo No. 7, Rachathewa Sub-district, Bangphli District, Samutprakan Province