Operations Manager

หน้าที่และความรับผิดชอบ

• Oversee the operational delivery of all Dopa wellness & spa properties, ensuring achievement of sales targets, profitability, guest satisfaction scores, and operational KPIs
• Continuously monitor property performance, identifying opportunities to drive revenue growth, cost optimization, and service innovation
• Implement operational best practices and elevate service standards across all locations
• Provide leadership across multiple markets, adapting operational strategies to align with local cultural and market needs
• Lead, mentor, and inspire spa managers and their teams to deliver exceptional guest experiences and achieve performance objectives
• Drive a culture of accountability, emotional intelligence, and continuous improvement
• Oversee talent development plans, coaching programs, and succession planning for key positions
• Uphold Dopa’s wellness philosophy and brand standards across all touchpoints
• Partner with Marketing, Training & Development, and other cross-functional teams to support operational goals and guest engagement strategies
• Build strong relationships with internal and external stakeholders to drive operational success globally

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Experience in F&B, hospitality, or hotel/resort management
• Strong leadership and organizational skills
• Fluent in Thai and English; additional languages an advantage
• Proven track record in driving sales, profitability, and guest satisfaction across multiple locations
• Inspiring people leader with expertise in team development, coaching, and performance management
• Excellent project management skills; ability to manage multiple complex initiatives simultaneously
• Certification in spa management, wellness, hospitality, or related fields is preferred

สวัสดิการ

• เงินโบนัสตามผลงาน
• ประกันสังคม
• ตามข้อตกลงของบริษัท

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

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การเดินทางเพิ่มเติม : ไม่ระบุ