Urgent !!! IT Support/Help Desk (Desktop officer)

หน้าที่และความรับผิดชอบ

• - Provide service on user's request (install application and provide suggestion/information) - Provide solution on coming issues, errors and problems. - Handle queries and solve issues within SLA targets. - Update service request call records - Escalate issues. - Responsible for hardware stock management, both hardware release and hardware return for internal staffs.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree or higher in computer, IT or related field.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1-2 years+ experience in technical support, for example desktop and laptop computers, PDAs, video conferencing facilities and application services.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong technical skills in workplace technologies (MS Windows, MS product, Cisco knowledge).</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of other technology platforms.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good English communication skills.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good service mind and have service management skills.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong time management skills.</b></font></font></h3> <h3><font face="Comic Sans MS, cursive"><font color="#0000CD"><b>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be initiative and have a good problem solving logic.</b></font></font></h3> <h3>&nbsp;</h3> <h3 style="text-align: center;"><font color="#ff0099"><font face="Comic Sans MS, cursive"><b><img alt="wink" src="http://www.jobbkk.com/include/textEditor/ckeditor/plugins/smiley/images/wink_smile.gif" title="wink">Please contact us directly Khun kang Tel.02-679-1940 Ext.213&nbsp;</b></font></font></h3> <h3 style="text-align: center;"><font color="#ff0099"><font face="Comic Sans MS, cursive">Send resume E-mail : sudtida.s@grpasc.com<img alt="cheeky" src="http://www.jobbkk.com/include/textEditor/ckeditor/plugins/smiley/images/tounge_smile.gif" title="cheeky"></font></font></h3>

สวัสดิการ

• ทำงานที่บ้าน
• ตามข้อตกลงของบริษัท
• ค่าทำงานล่วงเวลา
• เงินโบนัสตามผลงาน
• สิทธิการเบิกค่าทันตกรรม

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