Account Delivery Executive/Contract 1 Year(Renew)/Max 30K/BTS Morchit

หน้าที่และความรับผิดชอบ

• - Coordinate with team to control the “Services Level Agreement” in order to deliver the excellent services to customer. - Responsibility to the demand of customer by job development, management and utilize of resource effectively. - To be the customers’ contact point to coordinate mainly with customer and the concerned operation, the 3rd party and internal sections such as Sites, Premiere Partner, Outsource Company, 3rd Party, SA Team, Purchasing Section, and Vendor in order to provide the services and achieve for customer’s requirement. - Make customers’ relation in order to maintain the existing job volume and build up the growth on accounts. - Handling MACD form as customer request (Move / Add / Change / Dispose) - Operational planning and execution. - Change / Problem / Escalation execution. - Regular customer review in order to survey customers’ satisfaction and listen the voice of customers. - Find out and clarify the issue & countermeasures to solve customer’s problem. - Monitor stock of material and manage the order volume for customer’s job. - Monitor and verify billing summary before conducting original invoice to submit customers. - Do and report for the job assigned by SDM. - Work and cooperate with regional/global team to be able to comply with standard procedure and policy.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• - Male or Female - Bachelor degree in any filed - At least 2 yeras experience in Customer Relation, -Presale, Post sale or related. - Moderate in English

สวัสดิการ

• ประกันสังคม
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ

การเดินทาง

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การเดินทางเพิ่มเติม : - Coordinate with team to control the “Services Level Agreement” in order to deliver the excellent services to customer. Responsibility to the demand of customer by job development, management and utilize of resource effectively. To be the customers’ contact point to coordinate mainly with customer and the concerned operation, the 3rd party and internal sections such as Sites, Premiere Partner, Outsource Company, 3rd Party, SA Team, Purchasing Section, and Vendor in order to provide the services and achieve for customer’s requirement. Make customers’ relation in order to maintain the existing job volume and build up the growth on accounts. Handling MACD form as customer request (Move / Add / Change / Dispose) Operational planning and execution. Change / Problem / Escalation execution. Regular customer review in order to survey customers’ satisfaction and listen the voice of customers. Find out and clarify the issue & countermeasures to solve customer’s problem. Monitor stock of material and manage the order volume for customer’s job. Monitor and verify billing summary before conducting original invoice to submit customers. Do and report for the job assigned by SDM. Work and cooperate with regional/global team to be able to comply with standard procedure and policy.