Customer Support Staff / Salary Up to 30K with High Benefits / BTS Sala Deang

หน้าที่และความรับผิดชอบ

• Delivery control - To key in order into system - To monitor delivery on time and report to customer - To negotiate with factory, to improve delivery speed - To contact supplier, forwarder and broker to arrange shipment - To confirm delivery to customer by Excel report/Email - To cancel order according to customer's request Price registration and control - To update sales price - To request price file - To issue Credit/Debit Note Sales and Customer if wrong price was issued Stock management - To upload forecast and monitor expected delivery situation - To analyse forecast and trend based on customer’s request - To return or transfer cargo to clear old stock - To issue scrap proposal form - To purchase revise / return, D/N & C/N issue - TO transfer stock - To analyse slow moving stock and report to superior - To check physical inventory at warehouse Problem solving - To settle every problem / request under own account - To visit customer for negotiating or solving any issues

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• MUST - Bachelor’s degree in any field - At least 1 year of experience as Customer Support in Trading (Electrical Parts) - Experience coordinate with customers - Good Command in English *Equivalent to TOEIC 600 and above - Good command in Computer and Microsoft Office especially Excel (VLOOKUP, if, sorting and others) COMPETENCIES - Enjoying operating system and handle documentation daily - Able to work under pressure and be patient - Service minded and understand customer's nature - Able to work as Team

สวัสดิการ

• ประกันสังคม
• ตามข้อตกลงของบริษัท
• สิทธิการเบิกค่าทันตกรรม

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