HELUKABEL COMPANY LIMITED

Work closely with the sales team to identify customer needs and offer technical solutions. Conduct product demonstrations and presentations for clients, showcasing technical features and benefits. Provide technical support during the sales process, answering client questions and resolving technical issues. Understand and communicate the technical specifications, features, and advantages of products and services. Assist in negotiating contracts and terms with customers, ensuring that the solution meets both their technical and business needs. Maintain relationships with existing customers to promote repeat business and identify new sales opportunities. Stay current with industry trends, competitors, and product developments to ensure the best solutions are being presented. Provide post-sales support to ensure successful implementation and customer satisfaction. Attend trade shows, conferences, and networking events to build relationships and promote the company's products.

ทำงานช่างตามที่ได้รับมอบหมาย

Answer customer inquiries via phone, email, or live chat in a timely and professional manner. Assist customers with product or service-related questions and troubleshoot issues. Process orders, returns, and exchanges efficiently. Maintain detailed records of customer interactions, transactions, comments, and complaints. Provide customers with accurate information about product features, availability, pricing, and promotions. Address and resolve customer complaints, escalating issues when necessary. Maintain knowledge of company products, services, and policies to provide accurate information. Work with other departments (e.g., sales, technical support) to resolve complex customer issues. Achieve performance metrics and service level goals. Continuously strive to improve the customer experience through feedback and suggestions.

พนักงานส่งของและเอกสาร - ส่งและรับของ/ เอกสารตามที่ได้รับมอบหมาย

Answer customer inquiries via phone, email, or live chat in a timely and professional manner. Assist customers with product or service-related questions and troubleshoot issues. Process orders, returns, and exchanges efficiently. Maintain detailed records of customer interactions, transactions, comments, and complaints. Provide customers with accurate information about product features, availability, pricing, and promotions. Address and resolve customer complaints, escalating issues when necessary. Maintain knowledge of company products, services, and policies to provide accurate information. Work with other departments (e.g., sales, technical support) to resolve complex customer issues. Achieve performance metrics and service level goals. Continuously strive to improve the customer experience through feedback and suggestions.