IT Service Director

หน้าที่และความรับผิดชอบ

• Develop and execute IT strategies aligned with business objectives, focusing on Technology asset and technology support solutions.
• Foster effective relationships between IT and business leaders to ident ify needs, particularly in desktop and tech support areas.
• Manage IT budget, communication strategy, and progress reporting, emphasizing efficient desktop and tech support operations.
• Stay updated on new workplace technology developments, with a focus on enhancing desktop and tech support for future business needs.
• Assess, recommend, and implement hardware and software solutions, prioritizing those that improve desktop and tech support services for the business.
• Oversee vendor relationships and contracts, ensuring effective performance in delivering desktop and tech support solutions.
• Identify processes for full IT system utilization and business process improvement, with an emphasis on optimizing desktop and tech support functions.
• Manage user communication, training, and support for IT applications, with a specific focus on enhancing desktop and tech support capabilities.
• Coordinate with other IT teams to address recurring issues and user feedback, ensuring a seamless integration of desktop and tech support solutions .
• Lead IT initiatives and project s, ensuring timely and cost-effective deliver y of desktop and tech support services .
• Supervise and develop the IT tea m, fostering their technical and professional growth, particularly in desktop and tech support areas.
• Communicate effectively in written and verbal forms, both internally and externally, with a focus on enhancing desktop and tech support operations.

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Bachelor's or Master 's degree in Information Management, Computer Science, or IT related fields; an advanced degree is preferred.
• Minimum of 10 years experience in planning, designing, implementing and maintaining an IT organization in a large inter national company.
• Demonstrated initiative and commitment to improving service performance.
• Management capability to deal with complex technical and business related issues.
• Proficiency in formal IT management methodology, including internal documentation, external communications and stakeholder engagement.
• Proven track record in managing budget and cost.
• Strong experience in workplace technologies, IT Services Management, IT Operation Management, IT Asset s & Procurement s, system, network and telecommunications design and implementation.

สวัสดิการ

• ประกันสังคม
• สิทธิการเบิกค่าทันตกรรม

สวัสดิการอื่นๆ

• ประกันสังคม , เสื้อฟอร์ม , Provident Fund , ตรวจสุขภาพประจำปี , โบนัส , ปรับเงินเดือน , ค่าโทรศัพท์ , ค่ากะ , ค่าล่วงเวลา , กิจกรรม Outing , CSR , Sport Day , ค่าที่พัก , เบี้ยเลี้ยง , ค่าน้ำมัน , กีฬาสีประจำปี

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