Monitor daily/weekly RAN KPIs and ensure SLA achievement

Drive end-to-end performance improvement and enhance customer experience (NPS, churn, complaint hotspots)

Lead investigation and resolution of VIP and high-impact customer complaints

Manage problematic clusters, worst cells, black cells, and white spots

Perform root-cause analysis and implement optimization for coverage, capacity, mobility, and interference

Conduct interference hunting and resolve internal/external interference issues

Plan and deploy RAN features across LTE/NR and support software upgrades and post-upgrade tuning

Optimize mobility strategy including handover parameters, load balancing, and layer steering

Lead drive tests, walk tests, NBTC compliance, and benchmarking activities

Provide event performance support (concerts, festivals, stadiums) with real-time monitoring and KPI recovery

Monitor LTE/NR capacity (PRB, CE, DL/UL load, M-MIMO) and recommend expansion solutions

Review and approve site acceptance (PAC/FAC/SSOA) and ensure network design quality and reporting standards

เพศ : ไม่ระบุ

อายุ(ปี) : 30 ปีขึ้นไป

ระดับการศึกษา : ปริญญาตรี ขึ้นไป

ประสบการณ์(ปี) : 7ปีขึ้นไป

7+ years in RAN optimization (2G/3G/4G/5G).

Strong KPI understanding: CSSR, CDR, HOSR, throughput, latency, interference, congestion.

Proficiency with ENIQ, SmartCare, TEMS, Nemo, Actix, Azenqos, MapInfo, etc.

Strong knowledge of parameter tuning, PCI/PSC planning, and antenna/RF fundamentals.

Team lead or senior engineer experience.

Strong communication and cross‑functional coordination.

Able to manage customer escalations and high‑pressure situations.

Analytical, decisive, with strong problem‑solving skills.

Experience with AIS/True/DTAC networks or Ericsson/Nokia systems.

Familiarity with North Region topology and customer behavior.

Experience with data analytics or automation tools (Excel macro, Tableau, Python)

ประกันสุขภาพ

ประกันสังคม

ตามข้อตกลงของบริษัท

ชื่อผู้ติดต่อ : ฝ่ายบุคคล

เบอร์ผู้ติดต่อ : 02-9479486

36/51 ซอยนวมินทร์ 88 แยก6 แขวงนวลจันทร์ เขตบึงกุ่ม จังหวัดกรุงเทพมหานคร 10230 ประเทศไทย