หน้าที่ความรับผิดชอบ
Dealer Network Expansion Planning Support the development of dealer network expansion plans based on market potential, white-spot analysis, and brand growth strategies. Analyze regional vehicle demand, competitive presence, and customer access to determine priority recruitment areas. Coordinate with sales, aftersales, and marketing teams to define network coverage goals.
Prospect Identification & Screening Identify potential dealer candidates through business directories, industry contacts, investor forums, and referrals. Evaluate prospective candidates based on experience, financial stability, market reputation, and alignment with brand values. Organize and conduct initial meetings, presentations, and exploratory discussions with potential investors.
Application & Evaluation Process Manage the end-to-end dealer application process, including submission, documentation, due diligence, and scoring. Coordinate internal review meetings with Finance, Legal, Sales, and Aftersales to evaluate applicants. Conduct site visits and feasibility studies of proposed dealer locations.Dealer Appointment & Setup Coordination Prepare dealer appointment proposals and submit for management approval. Coordinate LOI (Letter of Intent), dealer agreement issuance, and legal documentation. Liaise with facility planning, CI (corporate identity) design teams, and consultants during dealer setup and facility readiness. Monitor pre-operational milestones to ensure timely dealer launch.
Dealer Appointment & Setup Coordination Prepare dealer appointment proposals and submit for management approval. Coordinate LOI (Letter of Intent), dealer agreement issuance, and legal documentation. Liaise with facility planning, CI (corporate identity) design teams, and consultants during dealer setup and facility readiness. Monitor pre-operational milestones to ensure timely dealer launch.Internal & Cross-Functional Alignment Collaborate with dealer training, IT/DMS, parts/logistics, and field teams to ensure smooth onboarding of new dealers. Support knowledge transfer, handover meetings, and induction programs. Maintain accurate records of dealer candidate pipeline, approvals, and activation status.
Internal & Cross-Functional Alignment Collaborate with dealer training, IT/DMS, parts/logistics, and field teams to ensure smooth onboarding of new dealers. Support knowledge transfer, handover meetings, and induction programs. Maintain accurate records of dealer candidate pipeline, approvals, and activation status.Reporting & Documentation Prepare monthly dealer recruitment status reports, pipeline updates, and market coverage maps. Ensure all documents related to prospect evaluation, appointments, and agreements are properly archived and audit-ready. Provide inputs for network health and capacity analysis reports.
Reporting & Documentation Prepare monthly dealer recruitment status reports, pipeline updates, and market coverage maps. Ensure all documents related to prospect evaluation, appointments, and agreements are properly archived and audit-ready. Provide inputs for network health and capacity analysis reports.Dealer Compliance Auditing & Monitoring Conduct scheduled and ad-hoc audits of dealer operations, including showroom standards, service processes, parts inventory, and customer handling. Assess compliance with corporate policies, legal regulations, and safety standards. Prepare audit reports highlighting non-compliance issues and recommend corrective actions.
Standards Enforcement & Support Ensure dealer adherence to corporate identity (CI), visual identity (VI), facility standards, and operational procedures. Support dealers in understanding and implementing company policies and compliance requirements. Provide guidance and training to dealer management and staff on compliance topics.
Corrective Action & Improvement Tracking Monitor implementation of corrective actions following audits or customer complaints. Liaise with dealer management to resolve compliance gaps within agreed timelines. Report progress and escalate critical compliance breaches to senior management.
Documentation & Reporting Maintain detailed records of audit findings, compliance status, and dealer correspondence. Generate regular compliance reports for management review. Update compliance checklists and audit tools as needed to reflect new regulations or company policies.
Cross-Functional Coordination Collaborate with Dealer Development, Aftersales, Sales, Legal, and Quality teams to align standards and compliance initiatives. Support dealer network risk assessments and internal control processes.
Dealer Construction & Renovation Management Plan, coordinate, and supervise dealer construction and renovation projects from initial design to completion. Review architectural and engineering plans to ensure compliance with brand standards and operational needs. Monitor project timelines, budgets, and quality control. Liaise with contractors, architects, and vendors to resolve issues and ensure smooth project execution. Conduct regular site visits and inspections to ensure adherence to specifications.
CI/VI Compliance Monitoring Ensure dealer facilities strictly follow corporate identity (CI) and visual identity (VI) guidelines including signage, showroom layout, color schemes, materials, and branding elements. Conduct audits and inspections of dealer facilities to verify compliance. Provide dealers with clear CI/VI guidelines, updates, and training as needed. Coordinate corrective actions or improvements for dealers not meeting standards.
Dealer Onboarding & Facility Setup Support Support new dealer openings by managing facility setup schedules and ensuring CI/VI standards are incorporated from the start. Collaborate with dealer development, sales, and marketing teams to align facility readiness with dealer launch timelines.
Budget & Documentation Management Prepare and monitor budgets related to dealer construction and CI/VI projects. Maintain comprehensive records of contracts, designs, permits, approvals, and correspondence. Provide regular progress reports to management and stakeholders.
Cross-Functional Collaboration Work closely with dealer development, marketing, legal, procurement, and finance teams to ensure alignment on facility projects and standards. Coordinate with external agencies for design consultancy and signage production.
