Junior System Administrator -สัญญาจ้าง 1ปี

หน้าที่และความรับผิดชอบ

• Handle and resolve escalated issues related to Microsoft 365 services from Tier 1 support.
• Troubleshoot and manage services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Azure Active Directory.
• Configure and maintain security and compliance policies such as Multi-Factor Authentication (MFA), Conditional Access, Data Loss Prevention (DLP), and Retention Policies.
• Monitor, manage, and support Windows 10/11 and mobile device endpoints across the organization.
• Monitor and secure corporate endpoints using Microsoft Defender for Endpoint or CrowdStrike, including incident detection, response, and threat investigation.
• Analyze security alerts and take corrective action to mitigate threats across devices and user accounts.
• Collaborate with Microsoft Support to resolve complex incidents and service disruptions.
• Develop and maintain internal Knowledge Base articles and user documentation.
• Provide training and technical guidance to Tier 1 support teams and end users.
• Coordinate with Security and Infrastructure teams to ensure system stability, endpoint security, and compliance with organizational standards.
• Contract Period: 12 Months (First 4 months for performance evaluation before renew contract)

คุณสมบัติ

คุณสมบัติด้านความรู้และความสามารถ

• Male or female, 30-35 years of age
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• 4–5 years of experience in IT Support, System Administration, or Microsoft 365-focused roles.
• Hands-on expertise in Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, and Azure Active Directory.
• Experience with Microsoft Defender for Endpoint or CrowdStrike: threat protection, attack surface reduction, and security baselines.
• Ability to work flexible
• Can communicate in English
• Service-mind and interpersonal skill is a must

สวัสดิการ

• ประกันสังคม

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