CALABURA CO., LTD.

Developing and sustaining long-lasting relationships with customers. Screening, recruiting, and training sales employees. Calling potential customers to explain company products and encourage purchases. Answering customers' questions and escalating complex issues to the relevant departments as needed. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints. Collaborating with the marketing department to ensure that the company is reaching its target audience. Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options. Informing product developers of possible product improvements and changes to ensure that company products meet current market needs. Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

The Systems Engineer is responsible for maintaining on-premises and cloud applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services. Essential Duties and Responsibilities include the following. Other duties may be assigned: · Design, configure, deploy, and maintain applications, servers, storage, and network solutions, both on-premises and in the cloud. · Proactively work to improve reliability, stability, and security of the cloud and on-premises environments. · Perform troubleshooting, performance tuning and capacity planning. · Create and update documentation. · Work with developers to deploy and maintain applications, including hardening and vulnerability remediation. · Research and evaluate new hardware and software solutions.