IT Support (On-site)

Detail

Work pattern : Contract

Number of receptions : 1 position

Location : Chonburi(si racha)

Salary (Baht) : Negotiable

Holiday : Saturday, Sunday

Working hours : As Specified Company

Other work : Not specified

Responsible

• Deliver first-level technical support for hardware (desktops, laptops, printers, label printers, mobile devices) and software (Windows OS, Microsoft 365 suite).
• Respond to IT support tickets, emails, and phone calls in a timely and professional manner, in line with established SLAs.
• Troubleshoot and resolve technical issues; escalate complex problems to senior IT staff or external vendors when necessary
• Manage onboarding and offboarding processes, including user account setup and workstation configuration
• Coordinate with regional and global IT Infrastructure Teams to resolve issues requiring higher-level support, ensuring clear and effective communication
• Track and manage IT inventory, including hardware lifecycle, warranty status, and software license subscriptions.
• Collaborate with Application Teams (e.g., ERP support) to communicate operational issues from users, using basic English for technical explanation.
• Prioritize and manage daily IT issues to ensure minimal disruption to business operations.

Qualification

Gender : Not specified

Age(Yr) : 22 - 30

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : 1 - 3

other : Not specified

More qualification

• Hands-on experience with hardware support: desktops, laptops, printers, label printers
• Proficiency in Windows 10 and Windows 11 operating system
• Familiarity with Microsoft 365 applications: Outlook, Teams, SharePoint, OneDrive
• Basic networking knowledge: LAN, Wi-Fi
• Understanding of server systems and Active Directory account creation
• Strong communication and coordination skills with global IT and application teams
• Basic English proficiency for communication

Benefit

• Five-day work week
• Social Security

Interested in applying for this position, please contact

Contact Name : HR Teams

Contact Phone : 0614153352

How to apply

Receive application via JOBBKK.COM

• [email protected]